Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 520 reviews
(520 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Installation of lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely knowledgeable and very friendly.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved my smart lock install. The guy was nice and professional. Very helpful, he set up the app for me and every thing.Love unlockingt my door from my phone.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 1 out of 5 stars
Poor 3rd party service again and no real solutions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor overall service again. Especially because of the garbage 3rd party system best muy continues to incorporate for it members. I am stopping my membership since it has declined drastically since its inception.
This review is from Smart Door Lock or Deadbolt Install
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They was not able to install my door lock. They were able to install the rest of the system.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Yale Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing job. Quick, neat and efficient! Worth every cent!
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service members are very helpful and informative.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Yale safe locks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent locks for the money. They work well without problems. I feel more secure now.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, timely, and friendly service. Thank you
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Good Instal. Good communication.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation well done by Geek Squad Giovanni. Called to keep me well informed while having traffic issues.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Smart Key lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squard installed my Schlage Encore lock in 15 minutes! Door lock was flawlessly installed!
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Added internet modules to recently installed door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lock modules were added to my Yale locks for internet access and work great.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
When connected, awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first Geek guy worked hard to no avail. Rescheduled and Michael had this up and running in no time. Hats off to Michael!
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 3 out of 5 stars
Unprofessional Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm bitter-sweet about these geek squad guys. I wouldn't say I like this company policy.
This review is from Smart Door Lock or Deadbolt Install
No, I would not recommend this to a friendRated 5 out of 5 stars
Great peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fantastic. Every Geek Squad interaction has been wonderful
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
LakeLife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad did a fantastic job installing my Smart Door Lock, very professional
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad "Rings" for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my "Ring" doorbell and it works perfectly. Thank you.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Smart Lock Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job installing my smart lock. I would recommend using Geek Squad for your Smart Home installation needs.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 2 out of 5 stars
Cost me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The deadbolt needed to be aligned the service tech said he could not do that. It cost me over $120 to gets locksmith to do o five minute job. Also the tech didn’t know this lock had smart key capability when I asked.
This review is from Smart Door Lock or Deadbolt Install
No, I would not recommend this to a friendRated 5 out of 5 stars
smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed my yale smart lock smoothly and showed me how to work the app settings.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friendRated 5 out of 5 stars
Total Tech install of smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install tech was very respectful of my home and prompt to address any questions.
This review is from Smart Door Lock or Deadbolt Install
I would recommend this to a friend
