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Customer reviews

Rating 4 out of 5 stars with 521 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 521 reviews
  • Rated 5 out of 5 stars

    Total Tech install of smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install tech was very respectful of my home and prompt to address any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Squad Yale Smart Lock Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person Bryan was very likeable , knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the service. They just install it right quick and do the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reinstall The Ring. Working great once again. Thanks Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new lock and getting it work on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get the job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done but you have to tell them where you wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted door lock on my door and install app in phone too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed all smart home devices quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected the yale door lock, set up and connected the Nest hub and hue lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to install our door lock and the door would not close properly. Best Buy came out 2 days later and got it done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was professional and thorough, explained all the safety features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL CUSTOMER SERVICE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the install nest doorbell and two nest locks and set up on the app worked with me to make sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woowow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow mama mia so fabtasric is rhus seevice i an think wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. It was a fast install and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in gotit done fast and cleaned up the all of there mess and made sure I was well informed before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my door lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service. Well Done. I would recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job installing my smart ha I would recommend them to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic lock installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy did an outstanding job on our electronic lock installation yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Sam was super helpful with getting everything synced up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some hiccups initially, but they closed out the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and very professional. He answered all my questions and is willing to return to complete the work.

    I would recommend this to a friend