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Customer reviews

Rating 4 out of 5 stars with 521 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 521 reviews
  • Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my smart lock in no time. He show me how to work the lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    job done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable efficient and install correctly. Member was very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a Schlage Encode deadbolt. Very professional. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    demgeeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and speedy install, they knew their sh!+!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job on this, have 2 of these, back & front door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a wonderful job installing smart lock! He taught me how to use it, and was very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the locks. Easy setup ultra convenient. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was knowledgeable and resourceful. He was able to work around an issue and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always friendly, aways experts, smiling faces, protocol for covid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knows there stuff. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a great job, they are polite, efficient and on time. Would recommend to anyone!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and nice looking the way they installed it ,it's beautiful and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and great to work with. My locks work well so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, efficient, knew his craft and was very informative and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was great and painless. No issues at al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very friendly and respond to all my questions with knowledgeable responses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were on time and did installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Did installation of my new lock and reviewed with me how to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shirt bolt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bolt is too short they coukd not instsll it in my door

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Yale lock and best buy installed it within ten minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and installed my lock and also helped me set it up. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have installed on my own as deadbolt and door alignment was tricky

    I would recommend this to a friend