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Customer Ratings & Reviews
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Customer reviews
4.0
Rating 4 out of 5 stars with 521 reviews
(521 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
77%
would recommend
to a friend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-521 of 521 reviews
Rated 1 out of 5 stars
Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer drilled a hole through the door frame. It was a nightmare to submit the claim for repair. BestBuy does not have a good claims service. It is outsourced to a third party and they make you do all the work and get quotes, etc. I haven’t received settlement yet which is not even close to damage done to my door. I was just fed up and wanted to close this.
This review is from Smart Door Lock or Deadbolt Install
No, I would not recommend this to a friend