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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 787 reviews

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80%
would recommend
to a friend

Customers are saying

Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 787 reviews
  • Rated 5 out of 5 stars

    Defective device, Best Buy took care of it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job installing a flood light ring camera that was defective! Twice! Best Buy is… well, the Best! They replaced the floodlight on the spot and came within a week and got my camera running properly. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the lights fast the installer program the system and fully explained all features great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim from Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim, the gentleman that installed our floodlight was awesome! He was very knowledgeable and personable! He set everything up for me on my app and explained everything as we went along. We were up and running in no time. I would highly recommend him and would request him in the future if we need any other devices installed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and easy install. Had some trouble connecting it but eventually got it to work. something about 5G vs 2.4g

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring door bell and flood light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my Ring products perfectly. They showed up and did an excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional! The technician was basically in & out in no time at all to install my new security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Geek Squad did an excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done efficiently and very professionally. We were very pleased with the finished product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very professional. He knew what the job required. He help me with the app on my phone while is part of the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ring Security set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my Ring cameras perfectly. Seamless operation. Impressive quality. Much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and simple. Geek squad was professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My ring…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality very good…installed by Beat Buy very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that with our install called before arriving giving us a heads up he was on his way. Arrived on time. Took care of our install in an extremely timely manner, was friendly, thorough and knowledgeable about all we needed taken care of!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    above and beyond everything went to according to plan thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very nice and went out of his way to connect everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    In stallion was done quickly and neatly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick, efficient and neat. He also provided a good explanation of the operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My flood light camera was installed. They were very professional, knowledgeable and efficient. I purchase all of my items from Best Buy. I am a loyal customer and I recommend them to everyone I know. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was perfect and everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great flood lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard installed my lights They did great job Suggestions given and proven to be great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd party wasnt able to connect to my internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't figure out how to connect to my internet. For the price I paid they should have done that. I won't go w a 3rd party installer again only Best Buy itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and timely service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwired my Ring Floodlight with the ease of a professional! Through tutorial session, and I’m pleased!

    I would recommend this to a friend