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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 785 reviews

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80%
would recommend
to a friend

Customers are saying

Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 785 reviews
  • Rated 5 out of 5 stars

    Wire mismatch- no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fixture didn’t have the customary wires in place because the building was old, which would normally be a problem, but these guys took care of it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floodlight camera installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that mounted the floodlight camera was wonderful. Installed it without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner and explained exactly what the install would consist of. Offered options on location of install and provided tutorial on how to operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I've been happy in the past but not this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 "Wired" lights. The installers sent the first time could not install them where I wanted them because they were not 'Electricians'. A second installation was set up, same scenario. I called to have an electrician sent out, they were supposed to call back but haven't/didn't so all three lights are not yet installed where I want them. Besides that I also ordered/purchased installation but was charged for installation of 1 wired light so I guess the other two were to sit on the shelf?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedro J was an excellent and professional worker. Very knowledgeable and did the job efficiently. I highly recommend him to any costumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my flood ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my security camera Thank you for providing quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service , friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done perfectly Area that we wanted our cameras to cover etc,, would highly recommend our geek squad installer,,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The installers saved the day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make multiple appointments to finally get my Flood camera installed. The guys who finally installed it were GREAT!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The technician mounted my Google Nest Flood light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaun was extremely professional! He showed me how to monitor my new device on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Ring Floodlight Cam online at bestbuy,com, and at the same time I added the installation by geek squad. BIG MISTAKE!!! The earliest available slot was after 2 weeks. When they finally came to install the floodlight, the technician said there was a mistake. The installation order had been for a Ring Camera -- not a floodlight cam. So it had to go to a different installation team. I had to call the geek squad to explain. After long waits, they finally cancelled my original order and tried to rescheduled me for a Floodlight Cam install. However, they were unable to schedule me at the time and said I should call back the next day to have it scheduled. I called day after day for a week and nobody was able to schedule this task. After a week and a half, I called and asked them to cancel my installation. The technician I spoke with said he could not do it. I tried to get more information on what I needed to do, but he hung up on me. The next day I went to the physical best buy store and spoke with an asst. mgr. He was very polite, but had trouble cancelling my install. He said he would work on it that day and call me as soon as it was done. Later that day, he called and said it was done. He asked if I would like to reschedule the installation thru him, assuring me that it would be done correctly. I declined the offer. I finally had it installed via a handyman website (Task Rabbit). They charged me over $100 less than geek squad was charging me. I will never order geek squad installations again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Floodlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing went very smoothly, into an existing light fixture. Service Technician was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Camera Installation by Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were in time and efficient. They mounted and set up our ring flood light camera in no time at all and linked it to our existing ring doorbell! Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was great at what they do and we are happy wit there work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at promised time Returned to replace an item that failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and knowledgeable and did a fine job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras and floodlights. Installation was scheduled for the day after and they did a perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motion light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Quick and complete installation. Motion detector Set up with bridge to connect all our ring products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I finally connected with the right representative I was my projects were completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing! They spent almost an entire day setting up out new house. Installing the router, 5 TVs, Yale lock, and surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the Ring doorbell, security system and flood light. Both techs did a great job and were very professional.

    I would recommend this to a friend