Customer Ratings & Reviews

The person that mounted the floodlight camera was wonderful. Installed it without any problems.

I purchased my Ring Floodlight Cam online at bestbuy,com, and at the same time I added the installation by geek squad. BIG MISTAKE!!! The earliest available slot was after 2 weeks. When they finally came to install the floodlight, the technician said there was a mistake. The installation order had been for a Ring Camera -- not a floodlight cam. So it had to go to a different installation team. I had to call the geek squad to explain. After long waits, they finally cancelled my original order and tried to rescheduled me for a Floodlight Cam install. However, they were unable to schedule me at the time and said I should call back the next day to have it scheduled. I called day after day for a week and nobody was able to schedule this task. After a week and a half, I called and asked them to cancel my installation. The technician I spoke with said he could not do it. I tried to get more information on what I needed to do, but he hung up on me. The next day I went to the physical best buy store and spoke with an asst. mgr. He was very polite, but had trouble cancelling my install. He said he would work on it that day and call me as soon as it was done. Later that day, he called and said it was done. He asked if I would like to reschedule the installation thru him, assuring me that it would be done correctly. I declined the offer. I finally had it installed via a handyman website (Task Rabbit). They charged me over $100 less than geek squad was charging me. I will never order geek squad installations again.

The Geek Squad agents were in time and efficient. They mounted and set up our ring flood light camera in no time at all and linked it to our existing ring doorbell! Job well done!

Had to make multiple appointments to finally get my Flood camera installed. The guys who finally installed it were GREAT!

The agent mounted my security camera Thank you for providing quality service.

Jaun was extremely professional! He showed me how to monitor my new device on my phone.

Installing went very smoothly, into an existing light fixture. Service Technician was very nice.

Love my cameras and floodlights. Installation was scheduled for the day after and they did a perfect job

They were amazing! They spent almost an entire day setting up out new house. Installing the router, 5 TVs, Yale lock, and surround sound.

The agents installed the Ring doorbell, security system and flood light. Both techs did a great job and were very professional.

It was a Quick and complete installation. Motion detector Set up with bridge to connect all our ring products

Arrived at promised time Returned to replace an item that failed

This is one of the best services I’ve used. The rep came out to my house, helped us decide what we needed and ordered it for delivery and installation from my kitchen counter. Awesome!

They was great at what they do and we are happy wit there work

The young man's name was Joe, he worked out of the store in Timonium, MD He was very helpful, and did a great job Thank you, Joe Ms. Smith from California

The floodlights are not installed correctly and are not working. I tried for ten days to have this problem corrected with no results. Cannot get geek squad service to my home to finish this installation. I paid $120 per floodlight installation , I have three of them, and the job is not finished. Spent hours trying to get someone on the phone with no result. This installation is a nightmare. I am still waiting for someone to help.

The tech was very helpful and knowledgeable and did a fine job

The installation crew provided the best service we have ever had!! Glendon was efficient, helpful and very pleasant!

The agents did a very good job for installation of the printer, flood light and mounting TV.

The agent mounted the Nest Cam with Floodlight perfectly. Great guy and very professional.