Customer Ratings & Reviews

They was great at what they do and we are happy wit there work

Jaun was extremely professional! He showed me how to monitor my new device on my phone.

Arrived at promised time Returned to replace an item that failed

The tech was very helpful and knowledgeable and did a fine job

They came uninstalled my old doorbell camera and installed my ring doorbell very quickly showed me how to use the app with my echo show and synced it up and was done in about 30 minutes

These guys showed up on time and presented professionally Did not waste their time or mine Completed the job in a timely and efficient manner and provided excellent directions for use of system

Installing went very smoothly, into an existing light fixture. Service Technician was very nice.

Everything was done perfectly Area that we wanted our cameras to cover etc,, would highly recommend our geek squad installer,,

Pedro J was an excellent and professional worker. Very knowledgeable and did the job efficiently. I highly recommend him to any costumer.

The fixture didn’t have the customary wires in place because the building was old, which would normally be a problem, but these guys took care of it with no problems.

I received a lot of conflicting information on what was covered with this installation with my purchase of total tech. I still don’t know for sure.

Arrived in a timely manner and explained exactly what the install would consist of. Offered options on location of install and provided tutorial on how to operate.

The great installer actually made 2 visits, one to evaluate the placement and requirements,then he came back with all the equipment and crew to complete the installation successfully in less than 2 hours.

Had to make multiple appointments to finally get my Flood camera installed. The guys who finally installed it were GREAT!

Love my cameras and floodlights. Installation was scheduled for the day after and they did a perfect job

Wonderful.wonderful.wonderful.wonderful. Experience.

The Geek Squad agents were in time and efficient. They mounted and set up our ring flood light camera in no time at all and linked it to our existing ring doorbell! Job well done!

I purchased my Ring Floodlight Cam online at bestbuy,com, and at the same time I added the installation by geek squad. BIG MISTAKE!!! The earliest available slot was after 2 weeks. When they finally came to install the floodlight, the technician said there was a mistake. The installation order had been for a Ring Camera -- not a floodlight cam. So it had to go to a different installation team. I had to call the geek squad to explain. After long waits, they finally cancelled my original order and tried to rescheduled me for a Floodlight Cam install. However, they were unable to schedule me at the time and said I should call back the next day to have it scheduled. I called day after day for a week and nobody was able to schedule this task. After a week and a half, I called and asked them to cancel my installation. The technician I spoke with said he could not do it. I tried to get more information on what I needed to do, but he hung up on me. The next day I went to the physical best buy store and spoke with an asst. mgr. He was very polite, but had trouble cancelling my install. He said he would work on it that day and call me as soon as it was done. Later that day, he called and said it was done. He asked if I would like to reschedule the installation thru him, assuring me that it would be done correctly. I declined the offer. I finally had it installed via a handyman website (Task Rabbit). They charged me over $100 less than geek squad was charging me. I will never order geek squad installations again.

It was a Quick and complete installation. Motion detector Set up with bridge to connect all our ring products

The agents did a very good job for installation of the printer, flood light and mounting TV.