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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 785 reviews

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80%
would recommend
to a friend

Customers are saying

Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 785 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Security Lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted my unit and connected it to my phones etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motion Sensor Light Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that came to install a motion sensor light outside did a excellent job and were fast. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my security camera. Really polite, knew what they were doing.Did really good job. I totally recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product. Install was poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience was bad. The product is good, but the install experience was very poor. And instruction on how to use it was minimal. The contractor you used was there to do as little as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Floodlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional. Cleaned up after the install and assisted with ensuring everything was the way it was supposed to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech were very profeesional and knowlegable. Came and did the installation in no time the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service! Also, their communication skills are strong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made several appointments with different representatives and no one showed up. I keep receiving calls and emails to reschedule the appointment. I have rescheduled three times. I’m calling and requesting a complete refund. This is the worst service I ever received from bestbuy geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor installed Ring camera being very careful and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera was installed in Less than 10 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful after installing the camera he checked on the connection of all the other ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. A true professional. Answered all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elvis was fantastic and unbelievable helpful. Couldn’t have been more pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best!!! Fast, friendly, on-time and go above and beyond expectations. Enough said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my Ring device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional and expediant, and installed my flood like quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was quick and easy no problems with installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. They make everything simple.. Tech support is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the camera and then walked me through the programming for my phone. Great setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Floodlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for security & illumination when arriving home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad installed my ring equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned. Very caring and was knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed smart floodlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart floodlight mounted and connected to my phone.

    I would recommend this to a friend