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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 787 reviews

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80%
would recommend
to a friend

Customers are saying

Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 787 reviews
  • Rated 5 out of 5 stars

    Flood light install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing flood light and setting up ring application on phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FLOODLIGHT WAS INSTALLED VERY PROFESSIONALLY. THE REPRESENTATIVE ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice pleasant know[eageable courtious i am very happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got them installed Because kept getting cancelation from geek squad or third party.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy with the best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy install service with two techs who came out and installed my smart devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not like the way they installed lights one was loose and one not installed in sunlight area had to fix myself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made several appointments with different representatives and no one showed up. I keep receiving calls and emails to reschedule the appointment. I have rescheduled three times. I’m calling and requesting a complete refund. This is the worst service I ever received from bestbuy geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad member was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and spent time explaining the features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instilled my flood lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is very kind Professional person made sure everything worked as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. Beyond happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood light with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam did a great job and helped us explain, & set up the camera on the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred did a great job installing our flood light. He made sure the job was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly with full working instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flood light and camera were set up with our cell phones and full explanation how to use. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful answering all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    operational from Best Buy members good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents in-store and set up for home was great. Information given helped make the decision easy on what to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Ring Cam installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Ring Cam recorded right where I want with no exposed wiring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travis was also able to find me an 8k TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis Medlin was especially helpful in picking out the units my situation required.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outside installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed but not per agreements, 2 weeks after confirmed date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my floodlight quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my Ring floodlight exactly where I wanted it. It was a very yuck install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very courteous and helpful. He walked us through every step for using the floodlight camera.

    I would recommend this to a friend