Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 787 reviews
(787 customer reviews)to a friend
Customers are saying
Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that came to the house was very nice and on time
I would recommend this to a friendRated 5 out of 5 stars
Geek service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek services are very professional, they know what to do
No, I would not recommend this to a friendRated 5 out of 5 stars
Floodlight intall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge and professional.. took time to go over product and was curtious to being clean.
I would recommend this to a friendRated 5 out of 5 stars
purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is one of the best purchases I have ever made
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was on time, very professional and done quickly.
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have this service, albeit I have not had to use it in almost 2 years
I would recommend this to a friendRated 5 out of 5 stars
very helpful tech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was super nice and answered all my questions and showed me how to use the system
I would recommend this to a friendRated 5 out of 5 stars
Make sure Geek Squad Contracts a real electrician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The contracted electrician did a great job installing.
I would recommend this to a friendRated 5 out of 5 stars
fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Wonderful customer service. I would recommend it to others.
I would recommend this to a friendRated 5 out of 5 stars
Ring Floyd light cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my ring flus light cameras very nice and efficient
I would recommend this to a friendRated 5 out of 5 stars
Third party installed Daniel starkey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The third party techician was professional and did an outstanding job.
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad should be called Dweeb Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad doesn't communicate with the 3rd party installer. The technician came and wanted to charge an additional $200 on top of what I already paid to Geek Squad. The 3rd party installer looked like a guy who did computer classroom modules to learn how to install a Google camera. I ended up hiring a professional electrician who installed it in 30 minutes and lower price.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value addition. It's inclusive of everything
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi issues we were having in the security system
I would recommend this to a friendRated 5 out of 5 stars
Excellent service answer all question and concern
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very knowledgeable and setup was quickly and no debris was left at my home.
I would recommend this to a friendRated 5 out of 5 stars
They installed my floodlight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. Did the job without any problems.
I would recommend this to a friendRated 5 out of 5 stars
LOVE LOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE SERVICE. VERY HELPFUL ALWAYS MEET OUR NEEDS. ALWAYS GOOD TO HAVE
I would recommend this to a friendRated 2 out of 5 stars
Ring Installation not good,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a fiasco. Three different times the installers came, and in the end they were not capable of installing without outside help and we eventually had to return one of the cameras because they couldn’t get it done and we were tired of the whole mess.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I scheduled installation of one TV, three nest cams and two door licks well more than a month ago time slot 7AM-1PM. I paid extra to install nest cam plus flood lights in addition to total tech support. I was informed day before that their third party contractor is overbooked and can’t come until 2PM. I still accepted new time. Once technician showed up, he informed me that lights can not be installed as that is electricians job and they will just mount TV but will not run wire from plug to connect it as Best Buy has not provided them the kit. I was completely shocked and they left without installing anything. I called Best Buy and they informed that they don’t know anything about it and I have to call tomorrow. Let’s see what happens tomorrow
No, I would not recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Rep was professional, quick, friendly and knowledgeable.
I would recommend this to a friend