Customer Ratings & Reviews

The guy came out on time and answered all my questions and set everything up with no problems

The agent installed my ring flood light and ring doorbell

One camera doesn't seem to be working. I turn it off and back on and then it seems to be working OK.

The agent hung the camera and it captures quite a lot of area.

The two guys that came were not certified electricians. They were here enough to install the lights I was prepared for a demo. They were 3 hours away ffrom home and had to get back. I paid for 4 lights to be installed, they came with two. Best Buy told me I would have to make another appointment for the other two. Scheduling the appointments were reallly unacceptable. It cost me Three 1/2 days off work due to the communication issue with scheduling and one call off because the driver was sick Well I already was home and waiting. Best Buy let me know 15 minutes before the scehduled arrival.

You guys did an amazing job installing the system and we are grateful

George was excellent and professional. He installed the ring floodlight cam

I called geek squad twice to confirm told them i did not have an electrical box no previous installs for a flood light they said nomproblem. Sure enough the installer was NOT an electrician and could not install

The contract agent installed my outside spot lights and two flood lights.

hit and miss... always good to have back up when needed

Awesome great professional work. Would recommend to my friends.

we had very quick response and great service as usual

The Geek squad always does a great job with the instillations. Great job!

We had to hire our own IT people to resolve our issues. Ring help was absolutely no help and I spent a minimum of 45 minutes on hold 4 times. Best Buy sales person was very friendly but we had no follow through We went 15 days with no satisfaction befor hiring our business IT people.

Juan Miranda was great. Very knowledgeable and professional.

Installation went smooth and quick. He knew what he was doing!

The installer was polite, efficient & well able to install our products.

The employees were great. Explained all the different kinds of products to me.

I purchased and attempted to install three times major security equipment. I was informed they could not come on the first day because they had been overbooked. I rebooked and they could not install because they could not find anyone to fill the order and on the last attempt I gave up and returned everything. It cost me waiting all day twice for nothing, despair at talking to people with roosters crowing in the back ground, kids crying and broken English. I felt like dealing with Best Buy this year was like throwing good money away. My final disappointment was making a $22.00 purchase and when she ask if I wanted the receipt I said no. When checking my bill I later discovered my 20 dollar Wallet card became a 50.00 card. It is my word against hers so I did not even contact the manager. Best Buy is not what it use to be.

The light was installed in a timely and fair amount of time.