Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 781 reviews
(781 customer reviews)to a friend
Rated 1 out of 5 stars
Geek squad failed miserably. they never came.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for 7 hours and they never came to install it. They didn't even call me to tell me thy weren't coming.
No, I would not recommend this to a friendRated 1 out of 5 stars
ring flood light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were to install ring system. Came over said it needed to be hard wired an left an still charged me
I would recommend this to a friendRated 1 out of 5 stars
My ring came out door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn’t install it, I’ve paid for extended warranty, and they say I have to pay for them to instill it
No, I would not recommend this to a friendRated 1 out of 5 stars
No show!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confirmed appointment the night before appointment time was 7am to 1pm. No show! No call nothing at all. Wasn’t happy. No explanation as to why they never showed up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Flood Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Floodlight installation, it’s best to call a electrician because the geek squad does not install any type of flood light camera that is wired!
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't do anything, they didn't bring the camera to replace the existing one
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed o. Multiple occasions. Totally unreliable and a rip off
No, I would not recommend this to a friendRated 1 out of 5 stars
Flood light and camera ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed one said you were coming back to install the other one and never came back i had to pay someone to install it
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. Noone ever came to install. Had to pay another installer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Something Stinks at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t know! Been trying to get them installed since October. Have yet to hear from Best Buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Flood light camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My job did not completed, in system says completed . Called custimer service, issue not resolved, waiting for more than 2 weeks ..
No, I would not recommend this to a friendRated 1 out of 5 stars
The Worst Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience ever! All aspects were horrible. Best Buy still has yet to fallow through and make things right.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello and thank you for connecting with us. I am sorry to hear you've had a very poor experience with Best Buy whether it's a delivery, purchase or store experience. I apologize for any inconvenience to you. Please contact 888-237-8289 for additional support.
Rated 1 out of 5 stars
Installer had a bad attitude
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that came to install the lights (3rd party) was rude, and had a bad attitude towards my wife.
I would recommend this to a friendRated 1 out of 5 stars
waiting for Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.see my doorbell rating, Salesman problem would not respond to my texts, emails and voicemails.
I would recommend this to a friendRated 1 out of 5 stars
Don’t know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed it, kept sending out guys who couldn’t Do the electrical part, the guy that installed the eero wifi thing was rude and didn’t seem to know what he was doing
No, I would not recommend this to a friendRated 1 out of 5 stars
Floodlight camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent wasn't able to install my floodlight camera. I need a refund and would like to talk to some one.
I would recommend this to a friendRated 1 out of 5 stars
Cameras installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never called me I ended up installing all the cameras my self
No, I would not recommend this to a friendRated 1 out of 5 stars
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could put up my cameras. Maybe you would let the customer know you could not help them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WASN'T COMPLETED. And the installer kept saying that he's "never done a solar floodlight before."
No, I would not recommend this to a friendRated 1 out of 5 stars
They never show up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could give it a zero i would. 6 appts and all no shows.
No, I would not recommend this to a friend