Customer Ratings & Reviews
Customer reviews
Rating 4 out of 5 stars with 785 reviews
(785 customer reviews)to a friend
Customers are saying
Customers regard the Smart Floodlight Replacement and Install: Existing Power highly for its overall performance, with users reporting that the camera is working well. Many customers also appreciate the quick and easy installation process. While the brightness is satisfactory for some, a few users have reported connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Flood light and camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job done installing the floodlight and camera. Very professional
I would recommend this to a friendRated 1 out of 5 stars
Lousy customer service!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gotten nothing but the run around from Geek Squad, they are the worst place to do business with. From my first call, I got told I don't know, spent hours on hold, as well as calls being dropped. I wanted someone to come out to install a flood light, but no one knew where to start or figure out how to do that or to get it done. Last week, I chatted with a person online that claimed to be a senior chat member or something similar, as the person reassured me that I would not have to call in that I deserved better than that in customer service. I was also told they wanted to make me happy. I told them, I could care less about that to do their job, and get someone that could do so. Today when Geek Squad came out, I was told that they couldn't do it. So I had to call back at least 3 more times throughout the day to get anywhere with my service. This is by far the crappiest customer service anyone could get.
No, I would not recommend this to a friendRated 5 out of 5 stars
quick service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.smart, friendly, on time, patient, reasonably priced
I would recommend this to a friendRated 1 out of 5 stars
Been there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already expressed my concerns about this in previous comments. Perhaps it would help if you reviewed them before asking for more. It would help to keep your review stats in better shape.
No, I would not recommend this to a friendRated 1 out of 5 stars
they did not install anything
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek Squad did nothing for me and when they were suppose to come back they never showed up
No, I would not recommend this to a friend