Customer Ratings & Reviews

The gentleman was on time, courteous, and friendly. He was familiar with the model, worked carefully and efficiently, and did all appropriate checks to ensure that it was working properly, etc.

The agents installed two thermostats and provided instructions on how to use them.

The team worked well together and had the thermostat installed in a timely manner. Reviewed the operation of this device . A pleasant experience!

Agent very knowledgeable and respectful of me. Very quick and accurate. Explained what he was planning to do then did it in time frame as expected

Geek Squad installation went perfectly. Installer was knowledgeable and efficient. Great job!!

Everything you would want. They showed up on time, installed both thermostats and then did a reading of AC out of vents to make sure they were calibrated correctly.

The person who came out to install my new Nest Thermostats did a very good job. He wasn't able to arrive on the original date because of storms, but they quickly rescheduled and I am very happy with the service.

The agents removed the old thermostat and replaced it with the google nest fairly quickly. They helped us with the app and made sure we knew how to use everything. Professional and courteous and a pleasure to work with.

Quick on-time delivery and installation of my Nest thermostat. Installer was well prepared and knowledgeable regardin the product and my HVAC system.

I had Stephanie from the Geek Squad today. She was highly skilled, went above and beyond doing the install. Communicated and was very fast with a few complications, she had solutions to both installs. Very Clever.

I’m not sure what I’m missing with the more expensive models but it sure is wonderful to be able to change the temperature upstairs when I forget downstairs and vice a versa. Thank you for the excellent installation, too.

Installed by a very knowledgeable tech, super easy to use via control panel or the app

Flexible schedule. On time. Made sure we knew how to operate before they left.

Air conditioner stopped working an hour after they left. I called all day to get someone to come back out. I was hung up on, transferred all over and ending up at the same place I started. Then was told someone could come back out in 2 days. It was 92 and 70% humidity. When I finally got to speak with a manager I was told someone would come the next day if I went to a store to pick up a replacement thermometer. I had the original shipped to me and at this point it was 8 PM. I finally ordered one from Amazon and installed it myself. J

Richard provided professional service and is a pleasant person. She

Excellent and fast service! The service person was on on time and performed the service with great customer service.

The guys were courteous and efficient in installing my new thermostat.

The agent arrived on time, and was prompt and professional in his work. He informed me that my Nest device would not work for my household, and told me which model to purchase instead. Once I received the new device, he came back to install it, at no additional charge.

The agents thst came to my home to install my thermostat were great. They were very professional & knowledgeable & were very safe. They knew the product & kept on their mask the entire time. Answered all question with no problems.

Wanted to ensure installer was well-versed in smart thermostat products, so instead of going with traditional HVAC contractor I went with Geek Squad. Glad I did. Installer was very familiar with the product and install time was relatively quick.