Customer Ratings & Reviews

My tech (Jeff) was very nice and professional. He looked young which worried me, but I was wrong, he really knew his stuff. I had a very old system and it was not an easy change out. He did an amazing job and made sure everything was working properly before leaving. I would request him again for my next install. Thanks Jeff!

The gentleman was on time, courteous, and friendly. He was familiar with the model, worked carefully and efficiently, and did all appropriate checks to ensure that it was working properly, etc.

Quick on-time delivery and installation of my Nest thermostat. Installer was well prepared and knowledgeable regardin the product and my HVAC system.

Excellent and fast service! The service person was on on time and performed the service with great customer service.

The installed were on time which was quite refreshing. They were very professional and helpful during and after the invention. They cleaned up after themselves so we didn't have to immediately vacuum any particles dropped during the installation. I'll be using them again if we're purchase a product that requires installation.

The person who came out to install my new Nest Thermostats did a very good job. He wasn't able to arrive on the original date because of storms, but they quickly rescheduled and I am very happy with the service.

Geek Squad 3rd party contractor technicians could not get the thermostat to operate. Two separate trips by different technicians and they could not get the thermostats working. I had to hire a heat and air specialist to get the thermostats installed and operating correctly

The agents installed two thermostats and provided instructions on how to use them.

The agents removed the old thermostat and replaced it with the google nest fairly quickly. They helped us with the app and made sure we knew how to use everything. Professional and courteous and a pleasure to work with.

I had Stephanie from the Geek Squad today. She was highly skilled, went above and beyond doing the install. Communicated and was very fast with a few complications, she had solutions to both installs. Very Clever.

We would not even put one star on this. I paid $259 for 2 repair items at my home; Google Home cameras and Google Nest thermostat. The person could not figure out how to fix the thermostat so said he would come back after getting a new one. This never happened. After we called, the manager set up a second visit, but he nerver brought the thermostat so a waste of time. The manager told us he would call "tomorrow" to reschedule....that was a week ago - no call. Terrible Terrible service.

I’m not sure what I’m missing with the more expensive models but it sure is wonderful to be able to change the temperature upstairs when I forget downstairs and vice a versa. Thank you for the excellent installation, too.

As always, the team did a great job of installing the device. Answered all our questions and met all our expectations.

The two gentlemen arrived on time, completed the installation, downloaded the app on my phone, and patiently showed me how to use it. They were friendly, polite, and efficient.

Nest thermostat he show me how I would save it Nest thermostat he was very knowledgeable I feel like it a extremely knowing …Shawn is an extremely knowledgeable!!!

Installed by a very knowledgeable tech, super easy to use via control panel or the app

The agent did a good job installing my smart thermostat's wiring, and hardware, assisted me with the app setup for control via my Alexa app on my phone, and all worked out fine.

The guys were courteous and efficient in installing my new thermostat.

The agents thst came to my home to install my thermostat were great. They were very professional & knowledgeable & were very safe. They knew the product & kept on their mask the entire time. Answered all question with no problems.

The agent arrived on time, and was prompt and professional in his work. He informed me that my Nest device would not work for my household, and told me which model to purchase instead. Once I received the new device, he came back to install it, at no additional charge.