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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,111 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed & set-up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and made all the corrections. He also explained, in detail, how to use the new accessories. That made it much easier to get used to the new equipment. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok but most of the time they give you appointment but it takes so many weeks to do right day appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. The technician came in and installed my thermostat very quickly and gave me tips on how to manage it. He removed my existing thermostat and replaced it with my new one without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honeywell thermostat looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio installed and mounted my Honeywell Color changing thermostat exactly how it should have been. Thanks Antonio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't too happy the installer not very professional. Was trying to sell us other items that he sells. When he was hired to install a thermostat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my nest thermostat very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable in what they do, and fast and efficient. I highly recommend you get the geek squad to do all your electrical projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave this to the pros to ensure it’s done right from the jump. They were fast, friendly, and timely. Made sure it worked before leaving. Couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Gentleman that installed my smart thermostat were fast and efficient. Friendly and made sure my smartphone was connected with the app and made sure I knew what I was doing with it. I appreciate the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough great things on the installer. He worked with me on understanding its operation. He was available after he left my house for questions that came up. Great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor assigned to install was very professional and did a great job. He answered all of my questions. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend this service if you are wanting to get your thermostat in hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Smart Thermostat install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the smart thermostat and worked with me to get the app set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my phone to Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Pixel XL to the Nest thermostat, but did not show me how he did it and I am now upgrading to another phone and do not know how to connect the new phone to the Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always friendly and knowledgeable. They came back to try to get my thermostats working. They are great my thermostats no so much. I recommend Total tech support and Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent was awesome. He was on time. He was informative he educated my wife and I. Gave us a demontration. He also called to f/up to make sure it was working as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was great! He was very professional, got the job done very quickly, tested to make sure both the AC & heat were working (no small feat in June!), and made sure I was comfortable with working the system before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer (Tim) was great. I received text messages that told me when he was on his way. He was thorough and at the same time very pleasant. If I needed another geek squad service I would definitely want him back. 5 stars for geek squad on this date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful with all the things I needed guidance with and stayed until all the tasks were completed. I am still learning and appreciate the time and care the Techs took with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my thermostat quickly and showed me all the functionalities the device has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did great work. I have used Geek Squad quite a few times and always had a good experience

    I would recommend this to a friend