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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,111 reviews
  • Rated 5 out of 5 stars

    knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very knowledgeable technician, he knew how to install my google wifi thermostat and help me program it on my phone so i can control it when I'm away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good thermostat I like the function of the app so I don't have to get out of bed to set the temperature I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for Geek Squad because if it was up to my to install anything in my house it would take me several months to do it and with Geek Squad its always convenient and done immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 Google Nest Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the great job the Geek Squad did installing 2 Google Nest thermostats in my house. Very courteous and polite workers. Would use Geek Squad again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with thermostat. I believe it will help to conserve on utilities because you can program it very easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alan02

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new thermostat and linked to Honeywell home internet without success

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that installed my thermostat were very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very pleasant and capable and worked through a couple of unexpected things to get the thermostat installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who installed our thermostats were efficient and professional. Thanks for the great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verry good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the 2022 I bought many different appliances and electronics and all was installed for squad team, that are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent mounted our thermostat so quickly and communicated with us prior to our appointment as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermostadt install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent install-geek squad fine trouble shooting,patientproduct explanation,complicated interface with customer i phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy who installed my smart thermostat was very knowledgeable and professional. Definitely worth the price that I paid for the service! Will do it again if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my Nest mounted and hooked up to my system with ease. Gave me a rundown of the functions of it and was on his way. Very friendly and provided all needed information as an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to install my nest thermostat. Scheduling the appointment was easy and the technician was knowledgeable, thorough and completed the install in a short period of time. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrive on time which is something that is very important to me. The installation of the thermostat was quick and efficient. I would highly recommend this service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my thermostat did a great job and helped me understand how to use it. I like the fact that I can be away from home and now check to see that my furnace is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had someone else install the thermostat, I really like the convenience of being able to control the temperature remotely from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and respect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like to have Geek Squad at home Agents are respectful and have the knowledge we need They explain well the product installed and its the best choice out there for installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed these before and it wasn't hard. This purchase I used Geek Squad which was the best. Accurate and no hassle.

    I would recommend this to a friend