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Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,111 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had someone else install the thermostat, I really like the convenience of being able to control the temperature remotely from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 Google Nest Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the great job the Geek Squad did installing 2 Google Nest thermostats in my house. Very courteous and polite workers. Would use Geek Squad again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for Geek Squad because if it was up to my to install anything in my house it would take me several months to do it and with Geek Squad its always convenient and done immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. Had 2 technicians Dan and Jose. Both were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat installed quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy who installed my smart thermostat was very knowledgeable and professional. Definitely worth the price that I paid for the service! Will do it again if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent and showed me the wire setup for the thermostat. Got it done a lot quicker than I ever could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was great, very helpful and patient, willing to ensure the job was complete to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome. Very knowledgeable, and got us up and running quickly. Will ask for them if I add any more smart home IOT items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is not responding to the phone app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my Ecobee thermostat. They were very knowledgeable. Called in advance of coming with an accurate time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes we love this device and it works so well for u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes we love this device and it works so well for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite and professional. Made sure I knew how to operate thermostat correctly before he left. He did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrive on time which is something that is very important to me. The installation of the thermostat was quick and efficient. I would highly recommend this service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors showed up on the allotted time. They completed the work and the thermostat was up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my Nest mounted and hooked up to my system with ease. Gave me a rundown of the functions of it and was on his way. Very friendly and provided all needed information as an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my thermostat did a great job and helped me understand how to use it. I like the fact that I can be away from home and now check to see that my furnace is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge and respect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like to have Geek Squad at home Agents are respectful and have the knowledge we need They explain well the product installed and its the best choice out there for installations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not fully versed in complete installation of produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star not because the service was bad but because the geek squad could not fix the problem. They did not have the know how to bring power from the HVAC unit to the thermostat. The installation that is offered for this product is basic. It is assumed that the thermostat has power for thermostat so they could put it on the wall and go through the app on the phone which I had already done. They said I would have to call an HVAC company to install these thermostats. They were very professional and nice but couldn’t help with the installation. They should be more well versed in the product they are trying to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to install my nest thermostat. Scheduling the appointment was easy and the technician was knowledgeable, thorough and completed the install in a short period of time. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Thermostat Install, I love the GeekSquad. They are very informative. They give you their best!

    I would recommend this to a friend
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