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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,111 reviews
  • Rated 5 out of 5 stars

    Nest thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation folks knew exactly whatvtheybwere doing. Very professional, courteous, and really exceptionL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Tiffany and Rob did a thorough job installing, testing, and training me on the basic use of the Nest thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermostat install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed and got honeywell thermostat in no time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed 3 ecobee thermostats and set them up for me. Clean, respectful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service, professionally completed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party service provided arrived on time and quickly completed the work. They were very professional and had significant experience providing this particular installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome. Very knowledgeable, and got us up and running quickly. Will ask for them if I add any more smart home IOT items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Thermostat Installation, subcontracted...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to fix it so it would work properly after they left. Disappointing after paying for service. And shocked that they smelled so badly that early in the morning that I had to cover my nose and mouth. The two people made me very uncomfortable. I would suggest you make sure you know who is coming and that it is someone reputable. They seem to subcontract often but do not warn you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a good job installing our Ecobee Smart enhanced thermostat. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy by the techs and no answered questions by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent professionally installed my Nest thermostat, and then ensured that my wife and I both had the app connecting to the thermostat fully functional. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fast, efficient and professional and obviously knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked after some tweaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 additional techs showed up about the time of the install. They had a hard time finding which wires went where due to our older system. They stuck with it and solved the problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my Ecobee thermostat. They were very knowledgeable. Called in advance of coming with an accurate time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite and professional. Made sure I knew how to operate thermostat correctly before he left. He did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member Tim La was amazing! He set up our nest, a fuse blew in the AC unit and took it upon himself to fix it for us! Amazing work and going above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. The geek squad employee was very courteous and knows what he was doing. Installation went perfectly well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent and showed me the wire setup for the thermostat. Got it done a lot quicker than I ever could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Explained everything as he went along. Helped with app set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. Had 2 technicians Dan and Jose. Both were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors showed up on the allotted time. They completed the work and the thermostat was up and running quickly.

    I would recommend this to a friend