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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,107 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek squad to install my wi-fi thermostat because I wanted it done quick and wanted to make sure the job was done right. It was in quickly and we were up and running. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. They were professional and friendly and polite and helpful and easy to talk to. Explained what they were doing. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent mounted our thermostat so quickly and communicated with us prior to our appointment as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient service. Had 2 technicians Dan and Jose. Both were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was great, very helpful and patient, willing to ensure the job was complete to our satisfaction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alan02

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new thermostat and linked to Honeywell home internet without success

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly and efficiently!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates programmed my smart thermostat and set it up for me to use immediately!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is not responding to the phone app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation for Dummies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I've done lots of handyman work including electrical work, I could not have installed my new thermostat by myself. thanks to the Geeks it got done correctly. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always reliable, knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent and showed me the wire setup for the thermostat. Got it done a lot quicker than I ever could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had someone else install the thermostat, I really like the convenience of being able to control the temperature remotely from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very knowledgeable technician, he knew how to install my google wifi thermostat and help me program it on my phone so i can control it when I'm away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Thermostat Install, I love the GeekSquad. They are very informative. They give you their best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors showed up on the allotted time. They completed the work and the thermostat was up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my Ecobee thermostat. They were very knowledgeable. Called in advance of coming with an accurate time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was polite and professional. Made sure I knew how to operate thermostat correctly before he left. He did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed and setup. Explained installation steps thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest install to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were awesome. Very knowledgeable, and got us up and running quickly. Will ask for them if I add any more smart home IOT items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest keeping my nest comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Nest thermostat works great. Thanks to the Geek Squad installers.

    I would recommend this to a friend