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Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,111 reviews
  • Rated 5 out of 5 stars

    Quick & Great Video Doorbell Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my video doorbell perfectly and in a professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my NEST thermostat quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my NEST thermostat quickly and efficiently! Its functions were explained thoroughly and it is working beautifully. Trust the Geek Squad with you installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always best buy delivered quality and professional service at the highest level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my thermostat and ensured it worked properly. Very thorough and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and programmed my nest thermostat. He was very knowlegable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was great, very professional and informative. Installation was fast...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and got the job done. Nest thermostats were not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, courteous and reliable. They did an excellent job installing the TV mounts and even clean up behind themselves. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed thermostat efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed thermostat. We are pleased with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed well and quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed installation of Thermostat and application setup quickly. He knew what he Is doing and answered all questions. Thanks for quality installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful and did a great job. I hope we get him again if something changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service and their are help-full and at knowledge or with whatever they do. Their customer service are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer has been very helpful. Didn’t have time to put app on phone because he helped me with computer problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad mounted my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ecobee bluetooth thermostat in my house and a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable installation and poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting to benefit from the TotalTech service. On my first scheduled installation, the crew didn’t come. I had to be in the house from 8:00 to 1:00pm, and they never showed up. I called customer service, and they informed me that they were going to be late, and to wait till 1:30pm. They never showed up. I called again and they recommended to reschedule the appointment. I don’t understand why do I have to chase for information. The TotalTech service package was oversold, and it is simply not worth my time. I cancelled the installation, but never got an apology for wasting my time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Honeywell thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special attention for the installation. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys was quick installing my the system. I felt that they did it so quick and easy that I should had done it myself. But maybe because they are experts installers and made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Nest thermostat and set up the phone app. Quick and efficient... easy when you know what you're doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is aweseome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent installed my thermostat fast and showed me how to use on my phone. Excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. On time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad to install my New Nest learning thermostat. The technician arrived on time, was friendly and knowledgeable. I wouldn’t hesitate to use the Geek Squad again

    I would recommend this to a friend
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