Customer Ratings & Reviews

Your technician was knowledgeable and courteous. I was very pleased and impressed with his service and the work he performed at my residence.

Knowledgeableand helpful installer. He got everything working just fine

Excellent service from start to finish. Would recommend this service ~ 100%.

The agents came on time and were very professional with installing my thermostat. They also made sure everything was working before leaving!

Set up nest and did a great job. Very quick install and tested and ready to go. Really enjoy getting these guys out here to do things right. Thumbs up!!

Used my picture of the thermostat wiring to install the new next. Quick easy and painless. I was very happy to have them come out and install.

Geek squad installed by google nest thermostat with no problems.

True professionals no problems with installation. Works like a charm. Very easy to operate and see in the dark.

great installer he was very nice and explained ever

More info would be great. Install by Best Buy was great but when I had to change the settings I was lost.

I purchsed 3 Nest Thermostats because i have a 3 zone home. The installation didn't take long at all. Great investment

The techs were professional and knowledgeable. They set everything up, explained the apps and set up everything.

I think Geek squad has come a long way with their install teams.

With a great backlight, the numbers a large enough to be read across the room. It outside temp is helpful, too. The app could be better, but it is ok. Super easy to program.

Excellent Service provided by Technician. I would give 5 Star rating.

It took 4 attempts to get it installed properly. The reasons were all about lousy installers. No.1 didn't bring the thermostat saying he was not a deliveryman and left even though Best Buy set it up for him to bring it. No. 2 took off sick without ever letting me know so I sat here all day. No 3 was a couple of clowns who installed it on the wall and saying they didn't know how to program all its features including wi-fi so it didn't work. No. 4 did most of it but not all. I had to call Honeywell to get help finishing the install. I complained to Best Buy after each one and they just shrugged as if they knew that they didn't ever do a good job. Why don't you people get a new 3rd party to do this work instead of making the customer suffer????????

Excellent service! From start to finish. I am very happy.

Geek Squad did an excellent job installing my Nest thermostat and Orbi Wi-Fi boosters. Very friendly, knowledgeable, and efficient! Wouldn't hesitate to use them for any installs.

The installer was great, knowledgeable, professional and friendly!

I highly recommend Geek Squad installation service. I’ve had the Geek Squad install several different types of items and I’ve always received good quality service.