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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,107 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish. Would recommend this service ~ 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. On time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad to install my New Nest learning thermostat. The technician arrived on time, was friendly and knowledgeable. I wouldn’t hesitate to use the Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wonderful to work with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenneth was great. He explained and showed me how to use my new thermostat. He was also extremely patient in helping me download the apps I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad has come a long way with their install teams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installing the device was friendly, quick to do the work and provided some handy tips on how to use the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! From start to finish. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was knowledgeable and courteous. I was very pleased and impressed with his service and the work he performed at my residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Nest pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Technician. I would give 5 Star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True professionals no problems with installation. Works like a charm. Very easy to operate and see in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explanation of setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee set it up and explain and display ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, knowledgeable, professional and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and were very professional with installing my thermostat. They also made sure everything was working before leaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and knowledgeable. They set everything up, explained the apps and set up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my thermostat and helped me add it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchsed 3 Nest Thermostats because i have a 3 zone home. The installation didn't take long at all. Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my picture of the thermostat wiring to install the new next. Quick easy and painless. I was very happy to have them come out and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up nest and did a great job. Very quick install and tested and ready to go. Really enjoy getting these guys out here to do things right. Thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, gives you complete control over the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very knowledgeable and personable technicians.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to reprogram. No instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More info would be great. Install by Best Buy was great but when I had to change the settings I was lost.

    I would recommend this to a friend