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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,111 reviews
  • Rated 5 out of 5 stars

    Thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assited me with choosing the correct device which would work.with my older model heater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were great, they installed the Google Smart Thermostat and linked it to my phone - everything work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad again did a great job. Showed up on time quickly finished the install and explained how to use the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome home upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I love how functional it is and how I can change settings from my bed or at work :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out for the install were extremely friendly and helpful with the install. He also showed me how to use it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad repairman came out and installed the Nest 3rd Generation learning Thermometer quickly, neatly and professionally. Great job from Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was friendly and helpful when it came to the system! Since I'm a totaltech member the install was free!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish. Would recommend this service ~ 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional, he was on time. We had some wiring issues and the tech fixed them very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeableand helpful installer. He got everything working just fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT DO IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. Call a real hvac professional. They sent someone out and burned a fuse from allowing the wires the touch. Shut my hvac down. They won’t refund my money. They tried to say it was a defective thermostat. I called a real hvac professional and they installed the SAME unit at the same price and fixed my hvac. They are just sending anybody.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time. Very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed by google nest thermostat with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TTS Did an Amazing Job of Installing Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostats worked right out of the box and Total Tech Support Engineers did an excellent job of training me on how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Nest pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Technician. I would give 5 Star rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were professional and thorough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers not only quickly and correctly installed my nest thermostat, they set it up for me the way I preferred for daily settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Nest thermostat and guided me through the use of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Amazon thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Ecobee, replacing Amazon thermostat because of the glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THERMOSTAT WAS INSTALLED AND SET UP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND GREAT JOB OWITH THIS INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad has come a long way with their install teams.

    I would recommend this to a friend