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  • Front. Smart Thermostat Installation.
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds

Smart Thermostat Installation

SKU:
9530094
See Details

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,111 reviews

  • Thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assited me with choosing the correct device which would work.with my older model heater.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad has come a long way with their install teams.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Awesome home upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I love how functional it is and how I can change settings from my bed or at work :)

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek Squad installed Nest pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service provided by Technician. I would give 5 Star rating.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installer he was very nice and explained ever

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Very poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came to install my thermostat did it incorrectly. The temperature of the house went up to over 90 and we have 2 kids 1 has autism’s. My wife spent 5 HOURS on HOLD until she got hold of someone. Two more technicians came the day after and after 30 minutes advised us to get a air conditioning specialist to fit it and send the bill to Best Buy ( we paid Best Buy over $100 to install ). We are still waiting for this bill to be paid, it’s been a few weeks and nobody from Best Buy has been in touch. Myself I think telling you this will make no difference, no compensation offered! I am waiting to talk to someone from the press and tell all my friends NOT to shop at Best Buy One totally annoyed former customer

    This review is from Smart Thermostat Install

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to upload a review. A smart thermostat is an exciting purchase, and we're honored that you came to us for the installation. However, the experience you have described is not at all what we intended, so it hurts to hear that we dropped the ball with this service. We're also not fans of our homes being at over 90 degrees, so it's understandable that your family isn't either, and would want that corrected as soon as possible. This is something we should have touched base with you on , so we apologize that this situation occurred, as well as that no one has been in touch with a solution. If you haven't already, please call (800) 304-1259 to work with our Geek Squad Client Care Team, so a case manager can be assigned and assist you throughout this process. If you already have a case manager, it's recommended that you reach out to them directly for a resolution.

  • Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my ecobee4 smart thermostat. Loving the features and the money saving capabilities. And it looks so awesome on my wall!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek Squad installed my Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, knowledgeable, professional and friendly!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! From start to finish. I am very happy.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek squad installed my ecobee thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my ecobee thermostat very efficiently and showed me how to use it They were polite and professional Thanks

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Nice guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was friendly and helpful when it came to the system! Since I'm a totaltech member the install was free!!

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek squad installed my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my thermostat and helped me add it to my phone.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Switched from Amazon thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Ecobee, replacing Amazon thermostat because of the glitches.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional, he was on time. We had some wiring issues and the tech fixed them very nicely.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Nest thermostat and guided me through the use of the unit.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the thermostat were very professional and knowledgeable Excellent customer service. Very fast and knowledgeable

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Explanation of setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee set it up and explain and display ease of use.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very knowledgeable and personable technicians.

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Geek Squad installed my Nest Thermometer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon the Geek Squad agent arrived on time and installed my Nest Thermometer in no time. He also took the time to explain how to use it. Excellent service,

    This review is from Smart Thermostat Install

    I would recommend this to a friend

  • Google Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were great, they installed the Google Smart Thermostat and linked it to my phone - everything work great

    This review is from Smart Thermostat Install

    I would recommend this to a friend
Page 25, Showing 481-500 of 1,111 reviews
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