Customer Ratings & Reviews

Jon the Geek Squad agent arrived on time and installed my Nest Thermometer in no time. He also took the time to explain how to use it. Excellent service,

All installed. A few tweaks but all is good. Ty for all.

The geek squad agent removed the old thermostat and install the new one.

Nest thermostats work well, but something is wrong with Nest app. Thermostats say they are connected to app, but they don’t show on the app. They used to show. Geek squad didn’t fix problem, and still charged me. I would have expected GS/BB connect with Google or Nest to resolve the connectivity issue. GS guys were great, but it didn’t get fixed. Bb sells a product & they can’t get support from vendor (Google Nest). I had to pay for that…….

Love this! Easy fast installation with the installers at Best Buy!

3rd party services are always going to be a mixed bag. the company that was assigned to me was for a 5:45 to 7:45 window . Had little to no communication. last update i got was that it would be a little after 7:45. almost 9pm and they have not shown.

The Geek squad did an amazing job installing our Google nest. They did a very professional job!

The gentlemen that came out for the install were extremely friendly and helpful with the install. He also showed me how to use it as well.

Geek squad is great they know exactly what they are doing.

The person who came to setup the thermostat did not look like he knew his job. He was sending pictures of the wiring to his boss for instructions. The wall mount was also done in a bad way, leaving open gaps in the wall.

The guys were great, arrived on time and pinpointed the problems quickly.

The thermostats make life a lot easier via its flexibility and robust features.

Very professional and knowledgeable about my hvac system and how to use the smart thermostat optimally.

Thermostat was installed and works great! Went above and beyond to make sure everything was functional

Agent was professional and knowledgeable. Everything was set up on my smart phone

Geek squad set up 2 different times to come out and both times cancelled on me. On third time they said they could not come out for over a month. No one could give me a answer on why they kept canceling on me and did not even care that i asked off 2 times from work for them to be there to istall.. 3 diffrent departments i got tranfered to and no one had a answer and each blamed each department . Sucky experience that i set it up myself with the help of ecobee help line. Great thermostat horrible service..

They came when they said and we're fast and completed they're job perfectly

This thermostat is very accurate smart and looks decorative

Geek squad repairman came out and installed the Nest 3rd Generation learning Thermometer quickly, neatly and professionally. Great job from Geek Squad,

Quick and efficient installation. Thermostat works well and looks great.