Customer Ratings & Reviews

The agents installed and explained everything about the thermostat very good job very professional. Thanks Jim

The agent hooked up the Thermostat and showed my disabled friend how to use it through the Amazon echo. My friend loves it.

great installer he was very nice and explained ever

Very professional and knowledgeable about my hvac system and how to use the smart thermostat optimally.

Excellent service! From start to finish. I am very happy.

Excellent instalI... I love it when a female tech comes out and knows her business!

The Geek squad did an amazing job installing our Google nest. They did a very professional job!

Thermostat was installed and works great! Went above and beyond to make sure everything was functional

Geek squad were efficient and did an awesome job. The installed the Smart thermostat and instructed me on how to use it and download the app.

It won’t work as well with our heating/cooling system as what we already have.

The employee set it up and explain and display ease of use.

great and friendly service. tech was very knowledgeable and helpful

Very smart and knowledgeable agent. He explained how to use it step by step. Easily using it from my app.

The person who installed the thermostat made it very professional and had patience in explaining it to me.

This is an easy installation. I wish I would have just looked up YouTube vidoe myself instead of paying $49 for a 5min job.

I purchased a Smart Color Thermostat from best buy and paid for best buy to install it. Their technicians came by on Friday to install it. They installed it and left ,five minutes later my house felt very hot. I called technician and asked him to please come back . I explained that I had Lupus and it was the weekend ,for him not to leave me like this. The technician refused to come back and told me to call best buy instead. I couldn't get a hold of anyone from Best buy because it was the weekend .I ended up calling my home warranty and payed them to sent an air conditioner repairman. He informed me that the thermostat was defected and needed to be replaced. I finally called best buy to complain and I was told it was a third party who Best buy hired to install thermostat. So disappointed .

This is the first time and it was great.The tech came on time.Did a great job and explained every step of the installation and the operations/control.

Came in hooked my thermostat up. Then made sure everything was working. Stayed until he was sure I knew how to work it.

Great unit, gives you complete control over the system

John and Philip are excellent in the Geek Squad installing every thing in my home they are outstanding Geek Squad employees