Customer Ratings & Reviews

The agent hooked up the Thermostat and showed my disabled friend how to use it through the Amazon echo. My friend loves it.

The guys were great, arrived on time and pinpointed the problems quickly.

The person who installed the thermostat made it very professional and had patience in explaining it to me.

Love this! Easy fast installation with the installers at Best Buy!

Excellent instalI... I love it when a female tech comes out and knows her business!

Agent was professional and knowledgeable. Everything was set up on my smart phone

Awesome service, on time and product worked perfectly.

All installed. A few tweaks but all is good. Ty for all.

Good service. Very polite. Very professional. Timely.

They came when they said and we're fast and completed they're job perfectly

Geek squad is great they know exactly what they are doing.

Excellent install. Done right, Thorough and professional knowledge of the thermostat.

Quick and efficient installation. Thermostat works well and looks great.

Geek squad were efficient and did an awesome job. The installed the Smart thermostat and instructed me on how to use it and download the app.

It won’t work as well with our heating/cooling system as what we already have.

This is an easy installation. I wish I would have just looked up YouTube vidoe myself instead of paying $49 for a 5min job.

Came in hooked my thermostat up. Then made sure everything was working. Stayed until he was sure I knew how to work it.

I purchased a Smart Color Thermostat from best buy and paid for best buy to install it. Their technicians came by on Friday to install it. They installed it and left ,five minutes later my house felt very hot. I called technician and asked him to please come back . I explained that I had Lupus and it was the weekend ,for him not to leave me like this. The technician refused to come back and told me to call best buy instead. I couldn't get a hold of anyone from Best buy because it was the weekend .I ended up calling my home warranty and payed them to sent an air conditioner repairman. He informed me that the thermostat was defected and needed to be replaced. I finally called best buy to complain and I was told it was a third party who Best buy hired to install thermostat. So disappointed .

The installer wasn't very communicative and didn't take the time to review the thermostat with me. I did not have internet at the time of the install so he told me to make another appointment a week later. I decided it was easier to figure it out on my own.

Grateful for the Best Buy free home evaluation. I am also thankful that they stand behind their work.