Customer Ratings & Reviews

The agent hooked up the Thermostat and showed my disabled friend how to use it through the Amazon echo. My friend loves it.

The technician did an awesome job installing my thermostat he explained everything to me also help me with connecting to Alexa app

the agent made this install very quick and easy. he knew exactly what he was doing and was able to give me tips on using thermostat

Excellent instalI... I love it when a female tech comes out and knows her business!

I have had the Geek Squad out for all my electronic installations in my new home. Highly recommend them. Buy the package for installation...

Technicians arrived on time and did the installation. All is working well.

The man drove from Toledo only to find out that it could not be installed

Device was supposed to b installed on 12/11 between 5-8pm. NOPE a no one showed or called. I called customer care and got no where. Sunday morning I wake up to a voicemail that was received at 10;00pm. It was the installer saying I had two minutes to call him back or he’s moving on to the next install. Really???? You have my number u couldn’t call me earlier??? Sunday morning they show up at my door. Unannounced. No text or call. The two installers were like the blind leading the blind. When I asked why they didn’t come Sat they said I called u….we had delays. Well why the heck didn’t u call when u knew u were delayed???? Called customer care AGAIN and AGAIN got no where

Ken Hill was great!! Fast, courtesy, knowledgeable, friendly and very helpful!

I really am enjoying being able to connect my thermostat with my phone app.

Grateful for the Best Buy free home evaluation. I am also thankful that they stand behind their work.

The installer wasn't very communicative and didn't take the time to review the thermostat with me. I did not have internet at the time of the install so he told me to make another appointment a week later. I decided it was easier to figure it out on my own.

The square that came to my house was great. They broke things down for me so I could understand

The team did an amazing job installing my Nest Smart Thermastat.

Came in hooked my thermostat up. Then made sure everything was working. Stayed until he was sure I knew how to work it.

The agent Installed my doorbell and thermostat quickly. He also answered any questions I had.

Everything was excellent I was very pleased with the installation

The installer did half the job - didn't connect the central humidifier wiring...now i have to spend time and money to get it fixed

This is an easy installation. I wish I would have just looked up YouTube vidoe myself instead of paying $49 for a 5min job.

They can't do ecobee installation, only nest product.