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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,111 reviews
  • Rated 5 out of 5 stars

    Worth buying if you’re not tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square that came to my house was great. They broke things down for me so I could understand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad 3rd party technicians failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 3rd party contractor technicians could not get the thermostat to operate. Two separate trips by different technicians and they could not get the thermostats working. I had to hire a heat and air specialist to get the thermostats installed and operating correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came when they said and we're fast and completed they're job perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Easy fast installation with the installers at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation of doorbell and thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Installed my doorbell and thermostat quickly. He also answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to have my Nest installed professionally. He was competent, professional and I had a working thermostat in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and seamlessly installed the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my Nest Learning Thermostat. Installation was done promptly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation. Thermostat works well and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Nest Thermostat quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed quickly and professionally. It's easy to use and I love the features. Wish I had bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly knowledgeable and helpful. Explain the equipment in detail in a clear and understanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took care not only of the installation, but helped me through all of the process of setting up the Wi-Fi on my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very helpful in selecting althe best router for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All installed. A few tweaks but all is good. Ty for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new learning thermostat. It looks great, he was on time, quick and spent time explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken Hill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken Hill was great!! Fast, courtesy, knowledgeable, friendly and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, on time and product worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great they know exactly what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed ecobee thermostat and ensured it was operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Very polite. Very professional. Timely.

    I would recommend this to a friend