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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,111 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time and did the installation. All is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our smart thermostat got installed by geek squad. He had it hooked up within ten minutes. Trust geek squad with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tried to install but could not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man drove from Toledo only to find out that it could not be installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App connection works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying being able to connect my thermostat with my phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who showed up to install my NEST thermostat was very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Good job getting it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected it and got it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionally installed my thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was professionally installed in a timely matter and the agent assisted with setup of the thermostat on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is very accurate smart and looks decorative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad for Coming thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are new to me. Thanks for professional installation and services during these difficult times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Epic Fail with the Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not 100% successful with the installation of the Google Nest Thermostat to my electric heat pump. The AC works but not the heating. Disappointed,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and good quality. Worth the buy and im enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installed 3 Nest thermotstats smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 thermostats expertly, getting them to work as they are supposed to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatibility wasn't good for this product needed additional wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived early and was very thoughtful on how he was installing our nest thermostat. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything perfect as expected from BestBuy! I certainly recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great. Quick, efficient, answered questions, patient. Practiced COVID 19 protocol. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad contractors can install and make your equipment a worth while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and did an excellent job of installing the NEST thermostat. Explained how it worked and I"m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service at a low price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did there work quickly and efficiently. They showed me how it works and made sure I knew how to do what I had to do.

    I would recommend this to a friend