Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,107 reviews
  • Rated 5 out of 5 stars

    Love my Ecobee Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable when installing my thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Nest Thermostat quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed quickly and professionally. It's easy to use and I love the features. Wish I had bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the nest thermostat efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the nest thermostat was installed connected to the wi fi,phones and tablet quickly, Instructions were given on usage and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a new thermostat with no problem. Fast and easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician didn't want to do his job. Because he didn't want to go behind another technician work that wasn't completed. He told he didn't want to be liable for the the things that had to purchase. I have wasted much time from my job for a simple installation. This is very unacceptable and very bad business. Ifvl technician want to find excuses not to do there job they shouldn't be working for the company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat was installed and I was given instructions for its use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time and completed work seamlessly and pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, work with phone. Installation people did good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thermostat installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and professional service. Great explanation of product features and usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to have my Nest installed professionally. He was competent, professional and I had a working thermostat in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always from BB, been a member for a couple of years now and will continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and able to get everything up and running! Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was excellent in installing my ecobee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and thorough installing my ecobee thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived early and was very thoughtful on how he was installing our nest thermostat. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad for Coming thru

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are new to me. Thanks for professional installation and services during these difficult times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecobee and the total tech installation was efficient and very worth the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restart my Nest Thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a password issue the Geek Squad Tech was able to diagnose and fix very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our smart thermostat got installed by geek squad. He had it hooked up within ten minutes. Trust geek squad with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new learning thermostat. It looks great, he was on time, quick and spent time explaining everything.

    I would recommend this to a friend