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Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,111 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took care not only of the installation, but helped me through all of the process of setting up the Wi-Fi on my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our smart thermostat got installed by geek squad. He had it hooked up within ten minutes. Trust geek squad with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad for Coming thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are new to me. Thanks for professional installation and services during these difficult times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived early and was very thoughtful on how he was installing our nest thermostat. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad professionally installed my thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was professionally installed in a timely matter and the agent assisted with setup of the thermostat on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always from BB, been a member for a couple of years now and will continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great. Quick, efficient, answered questions, patient. Practiced COVID 19 protocol. Thanks,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No coordination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No coordination. After providing service, I was getting called for schedule appointments. Also Technician doing his job with referring to YouTube video.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thermostat installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and professional service. Great explanation of product features and usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ecobee and the total tech installation was efficient and very worth the subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatibility wasn't good for this product needed additional wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time and completed work seamlessly and pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restart my Nest Thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a password issue the Geek Squad Tech was able to diagnose and fix very quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did half the job - didn't connect the central humidifier wiring...now i have to spend time and money to get it fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat was installed and I was given instructions for its use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was excellent in installing my ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and thorough installing my ecobee thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two TVs were installed easily. Unfortunately they could not install our smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and did an excellent job of installing the NEST thermostat. Explained how it worked and I"m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep it cold for days with my new thermostat!! It’s always on when I get home cause of the location feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was quick and professional. Got it, got it setup and we were up and running shortly thereafter.

    I would recommend this to a friend
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