Customer Ratings & Reviews

I was thrilled to have my Nest installed professionally. He was competent, professional and I had a working thermostat in no time at all

The installer did half the job - didn't connect the central humidifier wiring...now i have to spend time and money to get it fixed

The technician installed my new learning thermostat. It looks great, he was on time, quick and spent time explaining everything.

Our smart thermostat got installed by geek squad. He had it hooked up within ten minutes. Trust geek squad with anything.

The technician took care not only of the installation, but helped me through all of the process of setting up the Wi-Fi on my cell phone

Geek Squad services are new to me. Thanks for professional installation and services during these difficult times.

The agent arrived early and was very thoughtful on how he was installing our nest thermostat. No complaints!

Great service as always from BB, been a member for a couple of years now and will continue to be

Very timely and professional service. Great explanation of product features and usage

The employee was great. Quick, efficient, answered questions, patient. Practiced COVID 19 protocol. Thanks,

3rd party services are always going to be a mixed bag. the company that was assigned to me was for a 5:45 to 7:45 window . Had little to no communication. last update i got was that it would be a little after 7:45. almost 9pm and they have not shown.

Technician showed up on time and completed work seamlessly and pretty quick.

My thermostat was installed and I was given instructions for its use

Love the Ecobee and the total tech installation was efficient and very worth the subscription.

The thermostat was professionally installed in a timely matter and the agent assisted with setup of the thermostat on my iPhone.

There was a password issue the Geek Squad Tech was able to diagnose and fix very quickly.

Installed a new thermostat with no problem. Fast and easy.

The gentleman was very professional and thorough installing my ecobee thermostat!

Geek squad technician didn't want to do his job. Because he didn't want to go behind another technician work that wasn't completed. He told he didn't want to be liable for the the things that had to purchase. I have wasted much time from my job for a simple installation. This is very unacceptable and very bad business. Ifvl technician want to find excuses not to do there job they shouldn't be working for the company

Compatibility wasn't good for this product needed additional wiring