Customer Ratings & Reviews

The two TVs were installed easily. Unfortunately they could not install our smart thermostat.

They were quick and able to get everything up and running! Awesome job!

Technicians were very professional and knowledgeable.

Good, work with phone. Installation people did good job.

Great experience with Geek installation. We didn’t have to do a thing.

They are very good in installing............................................

I keep it cold for days with my new thermostat!! It’s always on when I get home cause of the location feature

Technician was quick and professional. Got it, got it setup and we were up and running shortly thereafter.

The tech arrived on time and did an excellent job of installing the NEST thermostat. Explained how it worked and I"m happy.

The agents connected my Nest Thermostat and made sure it worked properly before they left.

I love it. I can program and adjust it from anywhere. The Geek squad did an excellent job installing it.

I'd thought that Geek Squad installers would have experience or at least knowledge of installation of products they sell. I was wrong. Installer tried to get me to buy a different product my research had already told me wouldn't work on my system. Muttered loudly and derisively on what I'd chosen. Wasn't able to install and burnt out the existing thermostat. Had to have an HVAC company come out on an emergency to install a different thermostat. Still got charged $140 by Geek Squad.

Installation was great. Works well and provides convenience to access thermostat remotely.

Good crew again, was patient and nice during appointment.

The agent mounted two nest thermostats in my home. I am very much satisfied.

Have not used on this product yet, have in the past on others. Recommend on large purchases

They installed my thermostat very quickly and neatly

The thermostats still have not been installed. Our original schedule was just before Thanksgiving between 1:00pm and 8:00pm. The installer called around 7:00pm to ask if he can still come to our house between 8:30 and 9:00pm. I told him that would not work. When they called to reschedule we were very concerned over the outbreak of Covid during the holidays so we did not schedule, we wanted to wait until after the holidays. They called several times; however, their schedule did not allow them to book the end of January. The last I heard r this sfrom them was a voice mail on January 7th. Very disappointed since we paid for this service in November and still have nothing in return!

The tech that installed my thermostat was very knowledgeable and very helpful. He was also very pleasant

The agent connected the thermostat and set it up. Respectful and proffessional