Customer Ratings & Reviews

I love it. I can program and adjust it from anywhere. The Geek squad did an excellent job installing it.

Terrific employees. Very friendly and helpful. Thanks!

Knowledgeable and efficient. Provided quality work

Very knowledgeable and got everything done quickly. Definitely recommend

The technician was on time and efficient. Very helpful and polite.

The tech arrived on time and did an excellent job of installing the NEST thermostat. Explained how it worked and I"m happy.

The thermostats still have not been installed. Our original schedule was just before Thanksgiving between 1:00pm and 8:00pm. The installer called around 7:00pm to ask if he can still come to our house between 8:30 and 9:00pm. I told him that would not work. When they called to reschedule we were very concerned over the outbreak of Covid during the holidays so we did not schedule, we wanted to wait until after the holidays. They called several times; however, their schedule did not allow them to book the end of January. The last I heard r this sfrom them was a voice mail on January 7th. Very disappointed since we paid for this service in November and still have nothing in return!

THESE GUYS GET IT DONE-- THEY HAVE THE KNOWLEGE AND THE WHERE WITH ALL TO ACCOMPLISH THE TASK

Great job done by them would recommend to anybody .

The agent got to my house on time. Explained how the product worked.

The tech that installed my thermostat was very knowledgeable and very helpful. He was also very pleasant

Friendly and installed fast, he teach us how to use the unit

This was a total disaster - do not use Geek squad in central NJ for this work because they only have one subcontractor. The subcontractor’s workers can only do basic plug and play, have an awful attitude as does their boss. Boss tried ‘troubleshooting’ the problem for a half hour after we finally got his crew to believe the thermostats weren’t working properly. Boss ended up telling crew to call Google customer support - who found the same problem that we had found via Google search (crew and boss wouldn’t listen). Ended up w very hot house and having to go back to old thermostats. Best Buy has ONE awful subcontractor for the whole area…

Alex did a great job. He knows the equipment well he and is able to explain in easy to understand.

The tech called 30mins before he was arriving. He was in and out in less than that time.

Everything was great. From the scheduling to the item being installed.

Installation techs did a great job installing and setting everything up for us.

Hasn't been installed yet but I think it is exactly what we are looking for

Tech was great and worked around my busy schedule.

I wish the installer would’ve left the box. I like to manually read. But, you can find pamphlet online.