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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,111 reviews
  • Rated 2 out of 5 stars

    Poor quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did half the job - didn't connect the central humidifier wiring...now i have to spend time and money to get it fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient. Provided quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the thermostat quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by them would recommend to anybody .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and on time. Geek Squad is the best. Have used them many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my thermostat was very professional and knowledgeable great service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google Nest Install - waiting on new item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice when they came! I had to call because it keeps going off line - Shane told me they will contact me to bring a new one to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time which is something I respect. They installed my thermostat and cleaned up very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter who takes the call, I'm guaranteed to have qualified staff to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did a timely installation and explained the operation of my Ecobee thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and worked around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job on tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is great. Professional service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the installation for both the thermostat and doorbell. quick and easy would choose again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, was on time and cleaned up after themself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services provided form Best buy was excellent and work completed on time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Nest efficiently, quickly and he was very neat cleaned up after himself. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides amazing services and would recommend to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installed Amazon Thermostat Not Working for AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon thermostat was installed in February without wiring the AC unit correctly and paid extra $175 to third party. When I turned cooling on last week. the AC furnace fan was not running at all although the AC compressor unit outside seamed running fine. So no cold air could blow out into rooms. The repair service was scheduled today, but no one showed up. I have to call BestBuy again tomorrow. Not sure when the issue can be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Installed Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our Nest quickly and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice, friendly, and professional.

    I would recommend this to a friend