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Customer reviews

Rating 3.8 out of 5 stars with 1111 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

76%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,111 reviews
  • Rated 5 out of 5 stars

    Very knoweledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, if I had the tools, I would have done it myself, thanks to the app and the step by step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were ontime efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys were on time, efficient, very professional and competent, and a pleasure to have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service by Umair - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Umair, punctual, professional, and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech experience with google nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technical staff were great and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were polite and setup my smart thermometer within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time which is something I respect. They installed my thermostat and cleaned up very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had the installation for both the thermostat and doorbell. quick and easy would choose again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected thermostat, I am very safisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did a timely installation and explained the operation of my Ecobee thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat of DJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was setup by the AC installation crew and it has worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! Easy to use, very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick job. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech replaced and programmed my new thermostat, healso set up the app on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mastech is useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Nest thermostats and they said they can be installed, however when they showed up the technician from mastech said that you have to have a certified hvac guy hook it up and he cannot do it. I can find to the store and the manager assured me that the next time they will send somebody different. When the day came, I printed out the instructions for the technician to show him how to install it, they looked at it and said they cannot do it, that we would have to get a certified HVAC technician.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin did an amazing job installing my new thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use app. Had the geek squad install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Nest efficiently, quickly and he was very neat cleaned up after himself. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Google Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices connected by Geek Squad! Professional, personable and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat installation at.my House was done right and in a timely fashion

    I would recommend this to a friend
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