Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 1107 reviews
(1,107 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.7
Rating 3.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy Breezy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech replaced and programmed my new thermostat, healso set up the app on my phone.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up on time, did a timely installation and explained the operation of my Ecobee thoroughly.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat installation at.my House was done right and in a timely fashion
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Thermostat instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was fast and educated me on how to use product as well as the app
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
PERFECT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PEOPLE, VERY HELPFUL, TOOK THE TIME TO EXPLAIN EVERYTHING
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Installed Nest Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time cleaned up after installation and informative.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 1 out of 5 stars
Inexperienced techs; poor install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was teaching another agent to install the thermostat. They failed to install it properly because now my AC does not heat. They claimed to test the heat and cooling but I noticed they left the unit in cool only. When I changed the settings to heat, the temp in my house dropped from 69 to 67. I understand it takes a few minutes for air to heat but I left it running for almost an hour and the temp only kept dropping.
This review is from Smart Thermostat Install
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome job Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my Nest efficiently, quickly and he was very neat cleaned up after himself. Awesome!
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
They installed it promptly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Would definitely buy again. Have enjoyed the look and feel of it also.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent installed Smart Thermostat I am happy with his work
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad installer was professional and discrete. Always glad to request Geek Squad.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad agents are the best agents. If need some work done in your home, call Greek Squad.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed Total Tech Supported
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Geek Squad install, demonstrate to me how to use this product ease of use is what I like
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Usual Geek Squad great installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation. Explained all the functions and answered all my questions.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Installed my thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was quick and the geek squad was knowledgeable about the product.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Smart Thermostat Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Smart Thermostat Installation guys where on time and very professional in setting up everything.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for that. And we love bestbuy. Bestbuy good for service
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Installation was seamless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy agent was well informed. He set up my wife and I app for the thermostat.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Quick installation
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service technician was quick, efficient and thorough. Explained everything to us before leaving.
This review is from Smart Thermostat Install
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timely and efficient service. Great install and tips. Tech was very knowledgeable about my product.
This review is from Smart Thermostat Install
I would recommend this to a friend

