Customer Ratings & Reviews

They installed my smart thermostat quickly and correctly. Great service!

Done excellently. Up and running with phone number to call if issues

The gentleman installed the neat and helped me with the best application on my iPhone.

Friendly, fast and professional service. Highly recommend the geek squad

GREAT INSTALL EXPERIENCE EVERYTHING WAS EXPLANDED TO ME FOR THE INSTALL

The contract did an excellent job. They were professional and extremely knowledgeable.

When I purchased my refrigerator I asked the sales person if the Geek Squad would be able to help me with my Ecobee Thermostat installation that i was having trouble with. He assured me that they could. So on the scheduled day the person who showed up had no idea what he was doing. I had to show him how to take the old one off the wall and then he informed me that he did not work with any type of voltage wiring. This was a total waste of my time as now I still have a 300.00 item that I need installed and would not even think to ask Best Buy Geek Squad for any type of support. This was a total joke.

The guys who installed our thermostat were very professional and explained everything to us.

You kept me informed the whole time. On time and polite

The agent installed a smart thermostat quick and easy. He did a clean job. Thank you!

great install on my smart thermostat quick and on time and was shown all of the features

The installer from best buy were amazing and very knowledgeable I love that they set it all up for me.

After watching Geek Squad I am glad I hired them. It was more complicated than I thought.

Installation is just perfect, technicians come on time

the agent mounted a thermostat in my house in a timely matter

the agent mounted the thermostat and it works great. quick and easy

They explained the app for the thermostat and how it functions. Very knowledgeable.

They provided fast and easy installation. They explained everything and did it quickly.

They did great taking the tv out to my car. Did good at my place.

Luck I giving a 1. Got a smart thermostat for my home and was to have Best Buy install it. They came out and could not get it to work. The air conditioning fan would not work. They then put the my old thermostat back in and it still didn’t work. It worked just find before the came. I had to call out an air conditioning company because the said it was my air conditioning. That company was there 5 minutes and had it up and running. It was there lack of ability to install it right. Now it cost me $150 and they said they would refund me and I have not got a refund and am waiting for a call back and a refund. I would not use them again.