Customer Ratings & Reviews

My tech arrived and installed the thermostat like was promised. It work perfectly.

I'd highly recommend using the Geek Squad. I use them now for all my tech needs.

They set up nest thermostat and were terrific , guy was very knowledgeable

The techs were knowledgeable and did the job quickly

Very convenient easy to schedule and instructions provided were helpful.

Geek squad installed my nest thermostat quickly and professionally

he took the time to explain how to operate the thermostat.

Quick, efficient and effective. No complaints at all

We prefer a professional to setup our devices as it just makes it simple

Nice collection. Never get problems. Can buy it always

All went smoothly Techs were masks are were pleasant

Came at scheduled time. Installed product correctly and expeditiously

Have had this technician in the past. He knows his stuff and is very helpful.

They made it look easy and it works great. Quick and fast

The agent did a great job installing the doorbell and thermostat

What a joke. The tech's that came out had no idea how to install a C wire adapter which is needed for my new nest thermostat. They said they were not authorized to install it. They installed the Thermostat which gave them an error message that i needed a c wire to work properly. they put my old thermostat back on and almost broke it, in the middle of summer I was almost left with no air conditioning.

Great back up and service by phone and in the store.

installed thermostat on phone and on Alexa showed how to use

The agent was on time and very knowledgeable with the installation.

Installed T Stat incorrectly. Sent same guy back to fix a week later. Still wrong. Week later requested actual Geek employee , not a third party vendor. Week later , they didn’t show up and never bothered to call. Complete waste. Hired own HVAC guy to fix. Tried contacting management. Impossible to contact. Spent hours with overseas service. YUK !!!!