Customer Ratings & Reviews

I had a smart thermostat installed and setup. I like the new thermostat.

Geek squad installer was very knowledgeable and knew how to fix issues that came up in connecting the device to my telephone. Also, told me that I had the necessary common wire required to make the installation. Older thermostats to be replaced should check this out. Instructions given me on how to operate the unit was fine.

The "Geek Squad" technician showed knowledge and finesse. He needed to consult with Google experts by phone for guidance because this home's electrical wiring style is not easy to comply with.

Recently, we purchased two Google Nest smart thermostats, and we had them installed by the Geek Squad. The Associate who installed them might have been a sub-contractor of the Squad, but he was competent, took time to explain the operation of the thermostats, answered all of our questions, and was very customer-focused. We would definitely utilize this service again.

Straight forward interchange/installation. Professional…

The technicians showed up on time and were courteous. They had my thermostat installed and running in no time, and they didn't leave a mess behind. 10/10 would use again

The installation tech was super professional, friendly and installed the item quickly while helping me understand my product. Great service and happy that I was able to get my smart thermostat installed this month.Geek

I had had two Geek Squad installs on the same day. One for a wifi thermostat install and one for a home wifi install. Both installs were excellent! the Geek Squad guys took their time and made sure everything was running perfectly before leaving! Thank God for Geek Squad because I love technology but I can't install it :)

Great service! Installed an Ecobee 3 Lite for an older thermostat, which did not have a c-wire. Attached the included Power Extender Kit to the furnace to power the unit. The tech was prompt, knowledgeable and efficient. The charge was a bargain compared to what the HVAC company wanted! Thanks for the great job!

The agency mounted my thermostat to my existing wires. All was well.

They got my Next thermostat installed. Said it should take 30 minutes. It took 2 hours. They couldn't hook up my external thermostat or HVAC humidifier. Said I would have to call in a Next expert. Not for an addition charge, I don't think so! Should've started with next installers.

Best Buy used an excellent contractor to wire, install and explain our new Honeywell thermostat. At the time of purchse, it was explained that the Geek Squad doesn't install certain items.

It was well worth the cost for installation of the thermostat. Removal of old and install of new went seamlessly. Up and running prior to tech leaving house.

AGENTS WERE SUPERIOR PLAN SUCKS PAY FOR A PLAN THE THE SERVICES ARE REDUCED AFTER YOU PAID FOR THE PLAN

Agent re-adjusted my Nest thermostat and showed me how to use it.

The smart thermostat was properly installed. I was given some information about it I need more information about the thermostat like a instruction book, but I do not know where to find one.

The agent connected my new thermostat and provided instructions for use. He answered all my questions. He even setup my phone with the mobile application for the thermostat.

I really enjoy my thermostat people have opposite opinion on this item but i enjoy the comfort of changing my temp anywhere in my home

I had Geek Swuad service to replace my Civic 2012 receiver with Apple play receiver.I had two appointments made with them. 1. To figure out what all I need and 2. Get them installed. Both worked great for me. I had by mistake bought the wrong car connector but they took it back and got the right one. I am happy with the result.

Install new thermostrat in my house. This new thermostrat works at the end. Thanks for helping out