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Customer Ratings & Reviews

$169.99
Save $100
Comp. Value: $269.99

Customer reviews

Rating 4.1 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the P30 4K Drone's camera quality and ease of use, with many also appreciating its built-in GPS, price, range, lightweight design, and included case. However, some customers have expressed concerns regarding the battery life and wind resistance. A few customers also mentioned the overall performance and the absence of obstacle avoidance as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 384 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good easy to learn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Has good runtime. Charges decently quick

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Birthday Gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great quality, we have so much fun with it as a family.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 1 out of 5 stars

    Inexpensive isn’t always better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WAS my first drone. The setup is easy. The drone looks beautiful! The price led me to believe this could be better than the toy drones that are less than $100. I was wrong. I spent more time trying to keep this drone connected to the device pad/iPhone iOS (16.x) than enjoying it. After watching a few videos on the troubleshooting of the connection, I threw in the white flag and returned it. The new device I bought (not refurbished) had to be a lemon. I am sure more people enjoyed this brand and model but I never did. I am better of spending a few more $$$ and buy quality.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please make sure you have enabled the permissions required by this app. You can go to settings and find the Snaptain Fly app to open all permissions. Please refer to the picture: https://prnt.sc/aySDIMTSPHoD

      Also, please refer to the below steps for app connection.

      1. Download and install the Snaptain Fly app of the drone into your mobile device from App Store/ Google Play. Please agree all permissions the app needs so that the app could work fine.
      2. Turn on the drone firstly. Turn off the phone's mobile data and Bluetooth. And then turn on the Wi-Fi of your phone.
      3. Connect the Wi-Fi of the drone name. (When the phone reminds you that the Wi-Fi of the drone has no internet access, please select "connect".(The function of the Wi-Fi is to transmitter the image from the drone to the phone. It's normal that the Wi-Fi of the drone has no access to the internet.)
      4. Open the app of the drone and enter the app, then the image of the camera will show on the phone.

      Besides, here is a video (you could start at 1:50)on how to set up the drone for your reference:
      https://youtu.be/eNFB4Fn8lWk

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good for the money. Id pay 300 for it. No complaints at all.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Easy to learn! Great for beginners

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 2 out of 5 stars

    P30 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get to stay still moved side to side or up and down without even touching.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 4 out of 5 stars

    Drone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product that works as advertised. Control seems intuitive and responsive. Instructions could be better but could be followed by most.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for starting to learn how to use. Easy instructions and navigation.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 3 out of 5 stars

    I will stick to DJI products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as DJI products. It had issues and was limited in vertical range.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to learn i would buy it again for my kids

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, wish battery did not die so quick tho

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Drone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it at first a little tricky with controls but once you get the hang of it easy

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweetsweetswetttttttttttþttttttt love it man sweet

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best cheap option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control and drivable easy for kids to handle

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good hard to fly bad quality bad camera save a little more for better drone

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 3 out of 5 stars

    Snaptain - P30 4k drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good drone for beginners, but the camera doesn't auto adjust you have to adjust it up or down.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst buying experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it a zero but i think one is too much for all the experience we have lived with this drone. Do not buy. You will be able to used for some days. When the 15 days of the return policy are finished, it will not hold charge anymore. Tried to return it and best buy will not receive it back because it’s used ( according to them it has damage on a new unit! ) worst experience buying anything from best buy. I have spend more time on returning and writing emails to the manufacturer than the time I got to use it!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Make sure you are using a regular 5V/2A adapter. Please don't use a fast charging power adapter for charging.
      2. It's not recommended charging the batteries by USB port of the computer. (The power of the USB port of the computer is too low to charge).
      3. Please kindly use your another Type-C charging cable to have a try.
      4. Please check the battery terminals/connections, verify the charger for damage or loose connectors.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Senior HVAC Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an older man 63 to be exact don’t usually play with toys usually sports but got hurt had to have surgery and this drone isn’t something I asked for but it is so fricken awesome lifts my spirits makes me smile and can’t wait to fly it again I feel like a kid again thank you donald

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Good drone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good starter drone and not bad for the price. Dealing with best buy is a different story though.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Drom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good ,I Am reader to fly ,and recoder video I Love this drom

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain