Main Content

Customer Ratings & Reviews

$169.99
Save $100
Comp. Value: $269.99

Customer reviews

Rating 4.1 out of 5 stars with 389 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the P30 4K Drone's camera quality and ease of use, with many also appreciating its built-in GPS, price, range, lightweight design, and included case. However, some customers have expressed concerns regarding the battery life and wind resistance. A few customers also mentioned the overall performance and the absence of obstacle avoidance as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 389 reviews
  • Rated 2 out of 5 stars

    Not user friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to gps easily. Sporadically would work.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Not satisfied with the purchase at all.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the sixth drone I have purchased in the last 5 years and the first one that has not been a DJI. It was the only drone in stock at the store and I didn't want to wait to have one shipped. I got it out the box, charged it up and was immediately disappointed when it would not stay calibrated for more than a minute before having to be recalibrated. The hovering was shaky to me and I was scared I was going to have a flyoff every second it was aloft. I think I will stick to DJI drones for the moment. I am looking to try other ones out, but they need as much control as them.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      This drone is lightweight and can withstand weak winds (weight less than 249g, wind resistance level less than 3). To achieve better flight stability, please fly it in an environment with wind speeds less than 3 levels.

      More importantly, the P30 is a GPS drone and set to GPS mode by default. It can definitely hover without moving because GPS can recognize and define the coordinate by satellite signals. Thus, when it hovers in the air, you can capture flying videos or photos.

      For your case, we recommend that,
      1. Fly the drone in an open outdoor area.
      2. Calibrate the compass and gyro before fly, and check the GPS signal strength. If the signal is weak, then the drone will be unstable.
      3. Fly it in an environment with wind speeds less than 3 levels.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New from the box product refused to connect. seems to be a common product. better off buying something else. 10/10 would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple issues with this drone. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Drone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No too good like the video you see and don’t like it at all and the battery it’s for only 10-15 minute

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Gps
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice drone

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have crashed this drone more times than I can count, but thankfully it isn't as fragile as it looks. Not even the rotors have cracked or broken off...yet! But first things first. Unpacking no problem, everything is in a plastic zippered hardcase that's covered in a grey material. The inside is a molded case that securely holds all items in place. There is the remote controller with space to attach your phone (to which you'll dowloan the app) an extra set of props, control sticks a mini screwdiver, and charging cable. The drone battery and the controller both charge via usb-c cable. After both are fully charge all that needs to be done is extend the drone arms, calibrate, and connect to satellites for GPS flight. Now back to flying. Practice will eventually make perfect but the weather her in Michigan hasn't let go of winter yet. I most def want to try having the drone to follow me using the phone. Most of my crashes are occuring because I didn't read the whole stupid manual, so landing isn't the easist thing. The crash avoidance is on the bottom of the drone whereas higher end drone have more zones to avoid accidents. It's lightweight, takes an SD card - the slot is well hidden on the bottom of drone - this os not included. I will update this posting at a later date with pics/video. I'm looking forward to time on the water checking out the freighters!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not the best but will definetly get you by

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality, Gps
    Cons mentioned:
    Battery life, Wind resistance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent entry level drone

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snaptain P30 is a powerful and compact drone. It comes with built-in GPS and a 4K HDR camera. Being a compact drone and weighing only 249g, you do not need to register the drone on the FAA site. The setup is straightforward and the included instructions are easy to follow. Make sure you fully charge the drone battery as well as the remote battery before you do your flight. It can take up to 3 hours to charge the drone battery. I like that there is a USB C cable included for charging, but make sure to use it with the wall adapter. The drone has a built-in GPS sensor which makes it easier to fly. The return to home, follow you mode worked well and comes in handy. The drone will also return to the starting point if you lose signal or if you run out of battery. The flight time of the drone is merely 20 min, which feels short. The drone only comes with one battery, and I am not sure if there are ways to buy spare batteries currently. The drone is not recommended to be flown in windy conditions, but it did hold its own when I tried it at minimal wind. The camera quality on the drone is surprisingly good. It has a 4K/20fps camera that captures images and transmits them in real-time to your phone. Make sure you install a MicroSD card so the pictures and videos can be stored at a higher resolution. Overall, this is an excellent beginner level drone that you can pick up if you are looking to get into the hobby of flying drones.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Please do not worry. The sale of battery accessories for P30 drone is already planned. Please wait patiently and keep an eye to our store.

      Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    WASTE OF MONEY!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this product. The battery is terrible. 3 hours of charge for 15 mins of flight. And theres no gimble so the image stabilization is non existent

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced. Generally, the P30 battery supports 20 minutes fly. Besides, we currently sell the battery kit of P30 drone on our Snaptain official website.

      The P30 is a GPS drone and set to GPS mode by default. It can definitely hover without moving because GPS can recognize and define the coordinate by satellite signals. Thus, when it hovers in the air, you can capture flying videos or photos.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further. snaptain

  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may have lasted 15mins of flight time, controls suck. So you need to sync the drone with your phone and the app is sketchy and is cumbersome to use.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please make sure to pair the drone with the remote successfully. Here are some steps for your reference:
      1. Ensure the drone and remote have enough power.
      2. Restart the drone first, then switch on the remote control.
      3. Refer to the picture shown in the link for pairing. https://prnt.sc/VUekO7dnOOM_
      4. Reduce the distance between the remote control and the drone.

      Besides, for a better flight, we suggest that you control the drone with the remote and view the image in front of the camera in the app.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 2 out of 5 stars

    Drone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost of item and value of product are significantly different. The peoduct would not fly easily.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Terrible experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the legs was acting up it just wouldn't work i had high hope to take some nice travel content

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Worst drone you can buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst drone ever. Doesn’t listen to the commands given by the remote. Worst camera quality I’ve seen. Just buy a dji mini se or similar

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Ensure the drone and remote have enough power.
      2. Restart the drone first, then switch on the remote control.
      3. Pair and calibrate the drone with the remote before each flight.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stop buy this drop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return one and the the 2ed one i had to return aswell the battery not charging

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please try to charge the battery for more than 5 hours by the following tips and then press and hold the On/Off button for 3 seconds to see if the battery can be charged? 
      1. Make sure that you are using the regular 5V/2A adapter. Please don't use a fast charging power adapter.
      2. It's not recommended charging the batteries by USB port of the computer. (The power of the USB port of the computer is too low to charge).
      3. Please kindly use your another Type-C charging cable to have a try.
      4. Please check the battery terminals/connections, verify the charger for damage or loose connectors.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Came broken

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken, one of the propellers didnt work. So we didnt even get a chance to use it. Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please try the following troubleshooting guides to see if they work.
      1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
      2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Poor quality.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality. Literally returned it immediately. One of the propellers wouldn’t even start.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Disassemble the propeller and reinstall or install the included spare parts. It is likely that the propeller is either installed too tightly or too loosely.
      2. Shut down the drone, and then turn the blade manually to see if it runs smoothly.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality, Gps
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best drone I've owned so far!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level non-toy drone but there is a little bit of a learning curve needed to operate this device. I like that the equipment is very precise, and despite looking fragile, it is really very strong, you have to be careful if you are learning to fly it, because it can hit you hard, it connects very well, the photos and videos are great, good buy for it's price. Definitely charge the drone battery and controller battery to full before attempting to fly it. I was too eager to try mine out and when my drone battery was about to die, the drone uncontrollably shot up from 10ft to 60ft and nearly got caught in a tree when trying to emergency "low power" fly home. A great feature but be sure you learn to fly this thing in a big open field. First, when you open the package, you’ll notice a great carrying case that fits everything, including the drone and the controller. The case is great. It's nice to have storage for everything all in one spot. The accessories are good too: USB charging cable, one 1500 mAh battery, extra propellers, screwdriver and screws. The controller has its own inbuilt battery and can be charged by directly plugging in the cable. This drone is very compact and only weighs about 249 grams, which means there's no need to register is with the FAA. Pictures and video are sent to the phone as well as being stored in a SD card I installed in the drone. Picture quality is generally good. The flying is stable and precise, a little sluggish until you engage speed mode 2 where it's very fast and can get away from you. The GPS is a great feature, I've lost cheap drones on day one before as they flew out of range and off to who knows where. The manual has very clear instructions and is formatted nicely. I've flown many cheap toy drones in the past and thought I could just figure this one out, but trust me, take the time to thumb through the manual to learn how to switch control modes, calibrate, and look closely at how the return home feature works, oh and how to land the thing. I wanted a drone that won't break my heart if I destroyed it through incompetence in the first few flights, but that would still provide serviceable images out of the box. This seemed to fit the bill and, sure enough, I've crashed it pretty hard on each of the flights so far. In fact, I'm quite surprised that it has withstood my abuse without any real damage at all. That's a major plus. I've crashed it into my electrical service drop wire, palm trees, etc, and it has fallen to the ground from a height of 20' or so. I'm impressed. I live in an area where it's a bit difficult to find clear, open areas to practice and develop skills. Unless I lose it or break it, I hope to be flying it for a long time. I'm very pleased with this purchase and, even though I considered it an entry point to drone photography, I feel like this will meet my needs at least for the near future until I gain more skill and confidence. I think it's definitely worth the price and would recommend this drone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s honestly a toy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a fun toy for the kids this is great. If you’re looking for a true video capable drone this is not it.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please kindly note the drone is equipped with built-in GPS and 4K UHD camera, making it regulation-friendly at just 249g.

      The P30 is a GPS drone and set to GPS mode by default. It can definitely hover without moving because GPS can recognize and define the coordinate by satellite signals. Thus, when it hovers in the air, you can capture flying videos or photos.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further. snaptain

  • Rated 1 out of 5 stars

    Never-Worked!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Had constant difficulty setting it up. I purchased it for work and only turned it on less than 5 or 6 times in 1 year. The unit then had an unrepairable hardware issue. I will never buy this again. Junk

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Thumbs down on this one.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very eratic. Looses gps connection often and then wont take off. Camera and video quality is poor. 4K? Hardly!

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Please confirm if there are a lot of obstacles or other signal interference around your place. Because this could result in a weak GPS signal and signal disconnection. We recommend flying the drone outdoors where GPS signals are strong, in windy or windless weather, and in open field areas where there are no trees/woods around.

      When we mentioned the 4K quality, it refers to the pixel resolution of the images and videos saved in the SD card, which is 3840*2160 pixels. In this case, please go to the app>More>Image and make sure you choose 4K/20fps for SD card resolution.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

Sponsored