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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.3 out of 5 stars with 226 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the S5C Elite 1080p Drone for its impressive camera quality and ease of use. Many appreciate the battery life and overall performance, finding it exceeding expectations. However, some customers have expressed concerns regarding wind resistance, flight stability, size, range, and connectivity. Despite these drawbacks, the drone's price and speed options are seen as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 226 reviews
  • Cons mentioned:
    Flight

    Rated 1 out of 5 stars

    Below Expectations – Needs Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I wasn’t fully satisfied with this drone. The remote uses replaceable batteries instead of a rechargeable option, which felt a bit inconvenient. The camera quality was not as clear as I expected for 1080p, and the flight time was quite limited—around 7 to 8 minutes at most. I appreciate the effort put into the design, but I think there’s room for improvement in key areas.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    You're doing the best job ever keep up the good wo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I like going to Best buy cuz everyone knows what they do and always help you I appreciate that thank you Best buy

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my son and let me tell you this thing is perfect for a beginner. My 12-year-old is a professional using this thing, great range.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles well, but I would say it's somewhere between a beginner and a toy.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Battery life, Camera quality, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A great inexpensive drone to get started with.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good basic inexpensive drone to get started with. This is not a high end drone and you shouldn't expect it to be one for this price point. When I opened the box, it was packaged nicely, It came with a spare battery, extra propellers, and was easy to get ready to fly. I charged the battery, and put batteries that were not included into the controller, then followed the instructions for my first flight. It was easy to take off and learn to fly it. There are buttons on the controller to help control the camera, take pictures, and an area for your phone to sit so you can have a first person view. There is even a button on the controller to make the drone do a flip, making you look like you know what you're doing.There are a couple of different speed modes and I recommend that you start with the slower one until you get used to it. The drone has lights on it, a blue and a red light to help you know which direction that the drone is flying in. I could get 8-10 minutes out of a battery charge and was happy with that. This is a fun drone that will get you into the hobby without spending a lot of money. Overall it is a great drone for the price and lots of fun.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 3 out of 5 stars

    Okay drone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay and has good range. The blades are kinda flimsy though.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 4 out of 5 stars

    Good Drone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good drone. Hard to control when theres wind.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    A good purchase for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it´s great seeing it flying! it´s a good option for beginners but I´d like the capacity battery to be bigger.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    drone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy purchase options easy to pick up at location locker

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, not bad for the price but you are better off with an older dji

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Drone Not Compatible with iOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice drone (and included accessories) for the price. It was very easy for my 6 and 11 year old, first time flyers to control. Battery life is approx 15 min but it comes with two batteries so we had the second one ready as soon as the first one went out. Unfortunately, the drone would not connect to the app (iOS) so we were not able to use the camera/photo/video features. After further checking of other reviews, this is a very common issue. You cannot reach anyone at the customer service numbers provided for Snaptain so we ended up returning it to the store.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Uninstall the app and reinstall. When reinstalling, agree to all permissions required by the app.
      2. In the Wi-Fi settings of the mobile phone, click Forget the Wi-Fi and reconnect. After the connection is successful, when the phone prompts "This Wi-Fi cannot access the network, do you want to continue to connect?", choose to continue the connection.
      3. Restart the drone, turn off the mobile Wi-Fi, then turn on the Wi-Fi again, and turn off the cellular data and Bluetooth.
      4. Try other mobile phones to connect to the drone.
      5. Please try it outdoors and in a non-interference environment, such as outside without high-voltage cables or electronic equipment.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my Grandson he’s going to love it

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Highly pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered this gift for my grandson and I am so excited and very pleased with purchase.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Drone Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and received one day early just in time for plans!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    NO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest with flying. I found that I have to consistently fight the yaw to keep it flying straight and will often steer itself away. Camera is decent though. 2/10 would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it , uses it everyday and the kids love it too

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun drone and great price. I have taken it several places so far and every flight was smooth

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson very happy with his gift. Hope it keeps working!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Files well In non windy conditions Camera is not good Fun toy

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Battery life, Camera quality, Controls
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good for new users

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 50-year-old beginner looking to delve into the world of drones, the SnapTane S5C Elite presents itself as an excellent choice. Combining user-friendly features with advanced functionalities, this drone offers an accessible yet enriching experience for those new to drone piloting. Here's an in-depth review of the SnapTane S5C Elite, focusing on its performance, design, usability, and overall value for beginners. The SnapTane S5C Elite is a well-designed drone, boasting a sleek and modern aesthetic. Its lightweight yet sturdy construction makes it both portable and durable, perfect for on-the-go adventures. The drone features a compact, foldable design, which is particularly advantageous for beginners who may not have extensive storage space or are looking to travel with their drone. The build quality is commendable, with robust materials that can withstand minor crashes and bumps—a common occurrence for novice pilots. The propellers are shielded with guards to prevent damage during unintended impacts, adding an extra layer of protection. This thoughtful design ensures longevity and a more forgiving learning curve for new users. One of the standout features of the SnapTane S5C Elite is its user-friendliness. Setting up the drone is straightforward, with clear instructions provided in the manual. The initial setup, which includes charging the battery, attaching the propellers, and syncing the drone with its remote control, is intuitive and quick, even for those with no prior experience. The remote control is ergonomically designed, fitting comfortably in the hands, and features a straightforward button layout. The controls are responsive and intuitive, making it easy for beginners to get the hang of piloting the drone. Additionally, the SnapTane S5C Elite offers a smartphone app that enhances control options and provides real-time video streaming, adding to the overall user experience. For a beginner drone, the SnapTane S5C Elite offers impressive flight performance. It is equipped with a 720p HD camera that captures clear and vibrant aerial footage. The camera angle can be adjusted manually, allowing users to experiment with different perspectives. While it may not compare to high-end drones in terms of video quality, it is more than adequate for hobbyists and casual users. The drone features altitude hold, which maintains a steady hover at a fixed height, making it easier for beginners to focus on controlling direction and capturing footage. This feature is particularly useful for taking stable videos and photos without worrying about maintaining altitude manually. The one-key takeoff and landing function is a significant advantage for novices. With a single button press, the drone effortlessly takes off and hovers, or lands smoothly, reducing the chances of mishaps during these critical phases of flight. Additionally, the headless mode simplifies navigation by aligning the drone's orientation with the pilot's perspective, eliminating the need to worry about which direction the drone is facing. Stability is a crucial factor for beginners, and the SnapTane S5C Elite excels in this area. The drone is equipped with a 6-axis gyro stabilization system that ensures smooth and stable flight, even in light winds. This stability is particularly beneficial for capturing steady footage and reducing the learning curve for new pilots. The responsive controls allow for precise maneuvers, and the drone's agility makes it suitable for both indoor and outdoor flights. The three-speed modes cater to different skill levels, enabling beginners to start with a slower, more manageable pace and gradually increase speed as they gain confidence and experience. The SnapTane S5C Elite comes with a 550mAh battery that provides a flight time of approximately 7-10 minutes on a full charge. While this may seem short, it is standard for drones in this price range. For beginners, this duration is sufficient for practice sessions and capturing quick aerial shots. The package includes a spare battery, effectively doubling the flight time and allowing for extended use. Charging the batteries takes around 90 minutes, which is relatively quick. It is advisable to invest in additional batteries to maximize flight time, especially if planning longer sessions or travel adventures. The drone's battery indicator is a helpful feature, providing real-time

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain