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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 3.5 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are delighted by the SP350 Mini Drone's ease of use, affordability, compact size, and durability, making it perfect for beginners and indoor flying. While some users have concerns about battery life and the lack of a camera, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 289 reviews
  • Rated 5 out of 5 stars

    Fun, durable and great to learn with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little Drone. Durable. I have crashed it lightly several times and Really Smashed it once or twice (I lost it in the closet, hit the wrong lever, hit the door, and down it went into the garbage - glad it was only paper), and it still bounces back. The connections to the batteries are difficult to take apart and seem fragile and the door to the battery compartment seems very fragile and is difficult to close, I accidentally pulled the white part off the charger the first time and thought I had broken it, but I just pushed them back on, and they seemed fine. I debated taking off a star for these things, but I figured that was to be expected for the size and price. it comes with 3 batteries, which was very nice, I rotated them out and put them on the charger when I was done, Also, to those who have a propeller stop working, as I noticed some of the reviews. Carefully take the propeller off, use the wrench that came with it, and check for hair/debris, and it should work fine. All in all, it's a great little drone. I had a bit of fun with it, for one of the photography groups I am in, I took a picture with the drone being used in an unconventional manner, for a contest. (Which I probably would not recommend doing what I did) Also, make sure you use the trim buttons to make it hover properly. I will work on a proper picture and add it to the review later, if that is allowed.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Would rate 5 stars if it had any lil camara.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt have to be great quality photos/videos either, if it just snapped something like low quality shots it would be really funny to look at. Either way tho its Really fun & fast! Its 2 extra batteries & being able to charge them all at once is a really thoughtful add on.. The only struggle with it is getting it to take off. It takes me forever to where i even have to look up the instructions every time to make sure im not pressing something out of order. That part can be frustrating but once you get the hang of it its def worth it.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Easy peasy… good basic drone for my husband & kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for one that I bought my husband last Christmas & the dog attacked/bent. My kids & him love it…. Easy for them to use & i LOVE that it came w extra parts plus THREE batteries!! That alone made it worth 5 stars! Its more expensive than the other (this one was $40 vs $20 for the others) but so far its been well worth it. It supposedly has a year warranty too so that only added to its appeal! Cant wait to take it out w the kids & him! :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome drone for beginners

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have flown RC helicopters and planes when I was a kid, but it's been a long time. This took me back to those days and it was super easy to pick up and start flying!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Invincible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I crash it, it will not break and also it is well they’re flying 

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    High Fun for Low Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun small drone, no onboard camera but for the price I'm not worried about it.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Birthday gift for my dad and he loved it!!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Fun toy to enjoy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really cool toy for teens. Use it outside away from trees would be my recommendation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best control and features.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery recharge & install features are a bit user unfriendly & wire-y. Battery plug-in ends are so tiny that each time I recharge and attempt to pull it out, I’m afraid it’ll tear/break. Drone also goes out of control on its own when in use.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Ensure the drone and remote have enough power.
      2. Restart the drone first, then switch on the remote control.
      3. Pair and calibrate the drone with the remote before each flight.
      4. Fly the drone in a breezy environment without obstacles to avoid interference signals.
      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little fun drone that you play with inside and can’t play outside with it. Remember the batteries do not last that long for each charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s tiny, cheap, and dies quickly. It is however great for my son’s first drone to learn to fly. He loves it and that’s all that matters. Gave 3 stars to camera for an average rating only because it does not have one and I feel it’s a poor way to discredit a review with a one star knowing it didn’t have a camera in the first place.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Exciting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how its easy to fly even for beginners. I had no trouble learning how to work it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for being on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone! A bit to hard for my son to fly he is younger at 6 but he is learning! It also drifts a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone for fun and 10 year old play/entertainment!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I bought this drone for my grandson and he really loves it! It was easy for him to learn to use! He was very impressed that the drone had extra parts included with the original drone purchase. For my grandson, this is a drone for learning the basics of controlling a drone for fun and entertainment.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Great Mini Drone for Beginners!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mini Drone for Beginners! The Snaptain SP350 Mini Drone is a fantastic choice for kids and beginners looking for an easy-to-use and fun flying experience. Ease of Use: The controls are simple and intuitive, making it perfect for first-time flyers. The one-key takeoff and landing feature is especially helpful for beginners. Flight Performance: This drone is surprisingly stable and responsive. The three speed modes allow for gradual skill improvement, and the altitude hold feature helps maintain steady flights. Durability: It’s lightweight yet durable, able to withstand minor crashes without any issues. The protective propeller guards are a great safety feature, especially for kids. Battery Life & Extras: It comes with three rechargeable batteries, extending playtime significantly. The LED lights also add a fun touch, especially in low-light conditions. Final Verdict: A great starter drone that is fun, easy to control, and built to last. Highly recommend for kids and beginners.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Easy beginners drone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lived this drone. Bought one for my son and went back for a 2nd one for myself. Very easy to use. Easy to put together and easy controller .10 out of 10 for user friendliness.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the truth is that it came out defective and I had to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Blue drones almost durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my 7/9 year old sons the button on the drone was still a little difficult to to learn, but after crashing several times and destroying propellers ( bend very easily) they finally learnt tvhe controller after destroying the drones-need more propellers shipped with drone cause they bend easily and once bent they’re useless.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Small goat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect little small drone to fly inside and play around with my first one and ive had endless amount of joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kid loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it, he always uses it and loves it. His sister too

    I would recommend this to a friend
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