Customer Ratings & Reviews
- Model:
- SP350
- SKU:
- 6473299
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Range
Rating 4.1 out of 5 stars
- Camera Quality
Rating 3.6 out of 5 stars
Customers are saying
Customers are delighted by the SP350 Mini Drone's ease of use, affordability, compact size, and durability, making it perfect for beginners and indoor flying. While some users have concerns about battery life and the lack of a camera, many find it to be a great value for the price.
This summary was generated by AI based on customer reviews.
budget drone - just ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it only lasted 10 months, cheap drones - you get what you pay for
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.Regarding the battery issue, would you please try to charge the battery for more than 2 hours by the following tips and connect the drone with the phone to check whether the battery is fully charged?
1. Make sure that you are using the 5V/2A adapter. It's not recommended charging the batteries by USB port of the computer. (The power of the USB port of the computer is too low to charge).
2. Please kindly change another original USB charge cable to have a try.
3. Please check the battery terminals/connections, verify the charger for damage or loose connectors.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last long, worked for about 3 days then started glitching and flying on it's own.. flew right into my neighbor's backyard. Other than that it does some cool tricks.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced.
Also, please answer the following questions to help us investigate the issue.
1. Whether the drone is within the control range when the drone is flying on its own?
2. How was the weather when you flew your drone?
3. Did you recalibrate your drone before flight?
4. Have you pressed down any button before the drone lost control?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to set up, but things fall short very quickly thereafter. The remote doesn’t maintain a connection if more than a few feet apart. You have to restart the whole linking process to get it to take off again. You would think that when it loses connection that it would stop or land. Nope just keeps going. This near weightless drone is for indoor use only. Even the slightest breeze with blow this thing away outdoors.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Pair and calibrate the drone with the remote before each flight.
4. Use the trim function to adjust the drone.
5. Fly the drone in a breezy environment without obstacles to avoid interference signals.
Besides, please kindly understand that the SP350 drone is a drone that is well-suited for beginners to operate and learn to fly. However, due to its mini toy drone nature, we recommend flying it in spacious indoor areas.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Sons gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really easy to fly. Son love it. Ready out of the box.
I would recommend this to a friend - Cons mentioned:Control
Drone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drone is very hard to control. There are better ones out. Do not buy, waste of money!
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
Please kindly note that the SP350 is a drone that is well-suited for beginners to operate and learn to fly. However, due to its mini toy drone nature, we recommend flying it in spacious indoor areas.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not worth looking at.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless piece of junk. If I could give it minus 5 stars I would. It won't pair with remote no matter how many times I try. I've changed fully charged batteries, left the battery out for several minutes to simulate a reboot, changed batteries (new ones) in the remote, and nothing works. It just won't pair, so it won't start, so it won't fly. It's $30 wasted.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Please refer to the steps shown in the user manual for pairing and calibration.
4. Reduce the distance between the remote control and the drone.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
I honestly wouldn’t bothered buying
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing work all bout the length of a week then stop working. Got tied thinking it was the battery but bout time I got back to it the return process was over this thing did woke properly for me and my nephew.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not the best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home charged it up. My son tried to fly it, but all it would do was flips would never go straight and my son has had other drones so I think it was a manufacturer defect.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Pair and calibrate the drone with the remote before each flight.
4. Use the trim function to adjust the drone.
5. Fly the drone in a breezy environment without obstacles to avoid interference signals.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy a drone to travel with and to record footage but i wanted to learn how to drive a drone first. Perfect drone to start with
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Drone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for one day and doesn’t connect to controller
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Reduce the distance between the remote control and the drone.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Drone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ita ok. Hard to fly and the controls are hard to fugure out
I would recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Ensure the drone and remote have enough power.
2. Restart the drone first, then switch on the remote control.
3. Pair and calibrate the drone with the remote before each flight.
4. Fly the drone in a breezy environment without obstacles to avoid interference signals.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Broke in 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fans stopped spinning in less than 2 weeks, just outside the return window. Calibrating, changing fans, changing batteries etc were of no help. And there are no options to buy parts, so it is just a $40 paperweight now.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product DONT BUY turned it on and attempted to fly the drone AND IT literally just flew away on its own to who knows where I literally had just bought it the same day it flew away to the stars
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleasantly surprised by the quality and ease of control for the price!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for my teenage daughter. She absolutely loved it.
I would recommend this to a friendDrone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for my grandson…! He loves remotes units.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Not working out of the box had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work properly coming out of the box. It won’t fly but it turns on
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Make sure the battery is fully charged.
2. Re-calibrate the drone.
3. Unlock the drone and then pull the left joystick up or press the one-key takeoff button.
4. Check if the blade is installed in the wrong direction. Please understand that the direction of the propellers on the diagonal should be the same.
5. Please confirm whether the speeds of the four motors are consistent or one of the motors is hot.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work coming out of box. Dissapointed kid on Christmas
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dont work at all tried everything I could think about
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even beginner friendly drone to try it doesn't have automatically flying power you have to throw it gentle than it will start flying.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience.
Here are some tips for the pilot to prevent losing the drone:
1. The drone should be put on a flat, level surface when pairing the drone. Otherwise, the gyro won't be in balance and the drone may lose control. Please re-calibrate your drone before each flight.
2. Please read the manual and watch the instruction video on YouTube carefully before you fly your new drone. The drone has different speed modes, and if you are a beginner flier, please use the slower one, so you can take it under your control. After a learning curve and taking more practice, then try the fast speed mode.
3. Fly in a no wind or breeze day and open field place where there are no trees/woods around. Please fly the drone on an open area. Don’t fly too high when you are not familiar with the operation, otherwise, it will be out of control if the wind is strong in a high place
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com . We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!