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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the SP350 Mini Drone for its ease of use, battery life, and perfect size. Many find it enjoyable and appreciate its flight performance and speed. However, some customers have expressed concerns regarding control responsiveness and wind resistance. A few customers have also noted the absence of a camera, mentioning only a headlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 308 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Drone for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, takes a lot of practice to fly it. Basic unit, no camera. Fits in your hand.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 24-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for 11 yr old grandson. Able to power it up, fly it and read how to do tricks reading instructions A great gift

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life, Flight performance
    Best Buy Employee

    Rated 5 out of 5 stars

    The Drone is Boss

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simply amazing. Flys great, controls are responsive, decent battery life, cool headless and flip modes. It's simple, yet incredibly fun!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Kids drone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have been having lots of fun.the 3 batteries are nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for 8 Year Old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for an 8 year old. Overall good quality, easy to use - he figured out the details on his own. Ordered online since not in stock in the store. Only disappointment is that it's much smaller than I thought it would be, but the 8 year old was just fine with the size. Battery life as described (short), but multiple batteries helps make up for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun. Easy to use. Little to no setup, and it’s ready to go as soon as you open the box!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the drone. it comes with three battery, and it is tiny so he can just play indoor.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Mini drone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool and easy to use my kids love it and like have 3 bateries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and fun indoors. Easy to set up and get used to

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Wind resistance

    Rated 5 out of 5 stars

    Nice for indoor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drone. Great for beginners. Its really hard to fly outside with even a small amount of wind. Great for indoor.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cute drone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small cute fast drone! Its easy to travel with and the price is just right

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small little drone this thing fkys great and is easy to control. My kids love it! For the price this is an incredible value and it comes with extra batteries.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient product for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I am enjoying my family. best gift. D

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Not bad for being on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone! A bit to hard for my son to fly he is younger at 6 but he is learning! It also drifts a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one! Extra battery is very helpful. Control is easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Commebt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………;:;;;;;;;;;;;;(((((((((((((((

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeps a kid busy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 9 year old picked this up and was flying within seconds. It’s intuitive and durable!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Fun Little Done, Not a Beginner Drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a beginner drone. It does have features I was surprised for a $30 drone. The altitude hold, while not very precise does give you enough hold to actually control the drone. The trims were not very precise so you can't actually get the drone to hover in one position indoors. Like altitude hold, it is enough to allow you to actually fly the drone. The take off and land feature are fairly abrupt. I would take-off from the floor and land on a table to lessen this. All in all, it is well worth $30 (perhaps even more) for something to do when it is rainy outside and you want something fun to do indoors.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Cats toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little quad for indoors. Its crashed lots of time with no damage. My dog hates it,cats are stalking it, when i put it away it has to be ijn a box you cant see through. The cats ruined the box it came in.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Flight performance

    Rated 2 out of 5 stars

    Breaks pretty easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flew great for a while. Keep an eye on if it starts flying funny or has a hard time taking off. I have found cat/dog hair under the propeller is usually the culprit. My 9 year old enjoyed it for a few weeks before crashing and destroying it. The bigger rainbow ones are easier for the younger kids.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

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