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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 313 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Camera Quality

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the SP350 Mini Drone for its ease of use, battery life, and perfect size. Many find it enjoyable and appreciate its flight performance and speed. However, some customers have expressed concerns regarding control responsiveness and wind resistance. A few customers have also noted the absence of a camera, mentioning only a headlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 313 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Our first drone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more happy with a purchase. This thing is easy to use and very durable. It comes with 3 batteries which is crazy. It also comes with 4 extra propellers. The propellers are inside bumper guards. The drone guards have a lot of flex, it is not a stiff plastic that would break on impact. Some cool flying features like a stunt flip. This is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeps a kid busy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 9 year old picked this up and was flying within seconds. It’s intuitive and durable!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and great for kids! I wish they had more colors!

    I would recommend this to a friend
  • Cons mentioned:
    Wind resistance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Not for outdoor use. The slightest wind will take this in a different direction. Even on a full charge. Multiple batteries and battery removal tool is a plus. Screw free battery replcement is the best feature.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Due to its mini toy drone nature, we recommend flying it in spacious indoor areas.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for a learning drone & kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a 9 year old boy to maneuver! It does need some adult help w/the small battery parts etc but he's enjoying it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for kids indoor flying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little kids drone. Lightweight enough that it won't cause damage to anything as it zips around the house. My grandson loves it. Battery lasts around 15-20min and it comes with multiple batteries for extended fun.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Flight performance

    Rated 5 out of 5 stars

    very very stable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this little rascal, like most of us, I love flying everything, and being a magic owner its hard to impress me, bit this little thing flies swell, I stroll around the house almost every opening messing with this flying machine| every penny

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great price and gift for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much FUN!!! Bought it for my kids (toddlers) and they love it. I love it. We had a rip roaring good time but its simply too small to take outside. It was taken away a few times by the wind but for $40 we definitely got our money's worth. FYI there's NO CAMERA.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Great price on a durable indoor or outdoor drone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little boy love drones. He loves watching daddy fly the drones. Awesome little indoor drone to fly around the house with. It does cool barrel rolls to the left and right and also does front and back flips. Propeller guard works well. I would definitely buy again. Just wish the sold my propellers.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Cats toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little quad for indoors. Its crashed lots of time with no damage. My dog hates it,cats are stalking it, when i put it away it has to be ijn a box you cant see through. The cats ruined the box it came in.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 4 out of 5 stars

    Not bad for being on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone! A bit to hard for my son to fly he is younger at 6 but he is learning! It also drifts a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lil Hootie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Launch, Adjust Trim (easy button taps for adjustment), Fly. It’s a little hoot. Puts out some wind for its size. 21 minutes flying between 3 batteries, reasonable enough if someone else wants to turn a few laps on one battery to themselves. Backyard/Larger room friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat little toy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions leave a lot of room for interpretation, but once we got the hang of it, the controls seem pretty straightforward. I can't complain about battery life much because its so small (it fits in the palm of my hand) and it comes with three batteries. I will say however that the control makes a terribly loud noise when you calibrate and there doesn't appear to be a way to make it quieter.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good drone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone to entertain litlte kids, comes with 3 rechargeable batteries which is great since the battery does not last long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Flying high

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little starter drone for beginners, easy to use and easy to control

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and let me tell you he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Even though the remote control looks a bit cheap it functions properly. My kids have been flying up to the house for days and they're getting pretty good. Great learning drone. My boys are 11 and 12. I'm going to try to order some extra batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Indoor Drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Little Drone, easy to control and easy to fly. However I would plan to keep it indoors.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:support@snaptain.com snaptain

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tough little guy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt expect it to be this tough, even after many falls. Each Battery lasts a decent flying time. My son loves it so much. Difficult to operate outdoor when its windy so he flies it inside.

    I would recommend this to a friend
  • Pros mentioned:
    Flight performance

    Rated 2 out of 5 stars

    Breaks pretty easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flew great for a while. Keep an eye on if it starts flying funny or has a hard time taking off. I have found cat/dog hair under the propeller is usually the culprit. My 9 year old enjoyed it for a few weeks before crashing and destroying it. The bigger rainbow ones are easier for the younger kids.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain