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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service where I left her everything is working. Thanks for your help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad rescued printer and new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fabulous. When I purchased a new laptop they downloaded all info from old laptop. I couldn’t get new laptop to connect to printer. They went beyond helpful to get it connected! Thank you for all your help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsesome experience...the crew got me together and im cpu illiterate

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Better Than Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought new laptop, Geek Squad was able to get everything off my old computer that had basically stopped working. This would not have happened without them!!! YEAH!! Didn't get my printers set up though and that took me some time to figure out. Still not sure totally right. Will probably go back to them and have them check it out.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Newest WIN 10 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the newest version of WIN 10 put on my computer because the previous version was corrupt. It now work great and isn't trying to update all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squads helped install my web root

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cust service on tech products. Knowledgable..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed Microsoft, Norton and a few other programs for me. Quick service. Once I had my laptop home I had a question and their over the phone service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Laptop conversion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made my purchase of a new laptop totally stress free. My old laptop had 7 years of data, all of which was successfully moved to my new computer. The new laptop had a number of features I was not familiar with and the Geek Squad taught me how to use my new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad that helped transfer my old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was the BEST EVER that went over and beyond to help me !!!! I will definitely use them again and recommend them to my friends!!They not only helped me with my problem, but stayed with me for over an hour to make sure that the problem was fixed before I left the store!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    miss dianne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service. everyone that i spoke with helped me out with a smile and expertise that i can only hope to gain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Friendliness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropoff of new laptop for transfer of data from traded laptop was quick, effient, and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad is the BEST!!!!! They installed all that was needed for me to work with my new computer and explained all the details. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Tech Support for HP Pavilion x360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent set up my new HP Pavilion x360 and answered questions regarding Windows 11 Home as it compared with old version of Windows I was using. He was not only efficient and professional, but also very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Love the Geek Squad! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They downloaded everything into my new laptop and did it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP LASER PRINTER INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED MY HP PRINTER AND ADJUSTED ALL SET-UP SETTINGS - PRINTER WORKED IMMEDIATELY. GREAT JOB AND CUSTOMER SERVICE SUPPORT!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad transfer the data of my current computer to the new one. The staff I worked with was helpful, knowledgeable and also pleasant! The transfer was done in a timely manner and I had very little downtime. This was my first experience with Geek Squad and I am now a big fan!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    happy set up pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on a bad rainy day, Geek Squad set up my new pc purchased online, transferred all my data from old replaced pc, made sure all features ran smoothly, set some appreciated shortcuts for me, reestablished my email accts, and made sure trend micro was working

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Completed my work ahead of schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent inspected my new laptop and upgraded all programs to current versions. Installed new software on laptop too. The agent also provided outstanding technical information during the purchase of my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gaming pc set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up my son's gaming pc and did a great job in a reasonable amount of time. it was ready when they promised and it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data from my broken computer. Very friendly and knowledgeable

    I would recommend this to a friend