Customer Ratings & Reviews

They quickly identified the problem and had me back in business with my laptop. The tech was very knowledgeable and friendly. I enjoyed the experience.

I had new software installed onto my new desktop at the same time as downloading everything from my old desktop.

Paramus , NJ Geek Squad are amazing . Knowledgeable and kind great customer service .

Marcus did a great job setting up computer and installing MS Office.

Agents fixed my laptop and reinstalled software very fast. And for a great Price. Much appreciated and I highly recommend their Services!

Agent transferred old computer info to new computer. We went over it together to make sure I was happy with everything . I purchased a tv in December 2021 and they came to the house and set it up!! This is money well spent!

The technician took me earlier than my appointment time, completed the install very quickly and walked me through any questions I had. Only disappointment was that I was charged - it would be nice with a new item for the set up to be free when the item was purchased at Best Buy.

took care of me and did it with a very nice touch. Great job

My computer was restored and all software and programs were intalled in record time. I can't thank the geek squad enough. They really saved my day.

The young man that help me. Was very nice and helpful. I'll be back and also I well tell my family and friends about him.

The person that helped me set up my new MacBook was super nice and handled everything with ease.

This was in support of having to replace my old and slow hard drive. Everything was there when I checked so I didn't have to do a thing.

Two Geek Squad techs delivered and installed my new 50" Samung TV. I was very pleased with their skills, attitudes and friendliness. A different Geek Squad tech set up my new HP All-in -One 27" desktop computer. He was so knowledgeable and friendly. I had always installed my own computers as I progressively upgraded over the years, but because I had TotalTech this year, and because the computer wa so heavy that I couldn't lift it out of the box and onto my desktop. I am glad that I arranged to have this tech take care of the setup too. He was so knowlegeable and friendly that I was hoping I would get an opportunity to give him a 5-star review, but I did not receive a survey.

I recently used Best Buy's Geek Squad for a computer issue, and I was impressed with their professionalism and efficiency. The technician was knowledgeable, friendly, and quickly resolved my problem. I appreciated the clear explanations and the care they took with my device. Highly recommend for anyone needing reliable tech support!

Excellent, skilled, people-friendly tech helped me out with no problems.

Very impressed with the thoroughness of explanations and the speed in which the installed and transferred my key information

These guys know their stuff! They will answer any and all your questions. There is never a stupid question to ask. The treat you with respect every time you deal with them.

The Geek Squad folks at our local Best Buy were Absolutely Awesome. Can' t remember their names, but Great People who were very helpful

Agent transfered my stuff from old comp to the new one. They made sure it was set up just like i needed

As always the Geeks were fast and very thorough. Took time to make sure I understood.