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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1408 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,408 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great!!!! They deleted the software that came with the computer and installed the one on wanted on it. Some problems arose, however, they patiently figured out what they were and rectified the problem. I encountered another problem after bringing it home, so I went back with the computer and explained the situation. What ever the problem was, they figured it out and solved it. I have the utmost faith and confidence in the members of the Geek Squad and high recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed software for me was polite, professional, knowledgeable, and friendly. I appreciate his assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transferring data from old to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data from old computer to the new computer and had it all ready to pick up with in 24hours as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 73 years old I need help from time to time with the computer. Geek Squad has always taken care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Director

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful with installing QB and Microsoft Office. It took them no time to complete

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped set up new cell phone and did an excellent job. Also very nice to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who helped me was very attentive and helpful...keep that guy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent, my laptop was fixed quick turn around. Its working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Microsoft Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found our Geek Squad member to be helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team always leads you step by step on what to do with no exceptions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gerk Squad was awesome! They installed the Microsoft products and made sure my computer was ready to use. The Geek Squad Rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation job. Install guys knew what they werd foi Installation guys really knew what they were doing. Careful and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot is a great to go for your tech devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great! Any problem was handled professionally. It was nice knowing if anything went wrong all I had to do was call and make an appointment to bring which ever had a problem. I know it is going to be repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy about this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. For years i've had issues with electronics no longer working/responding correctly. Now I have the experts I need to get my items working for me again! I only wish I knew about this before hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved my issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient. Accommodating and friendly. Patience and supportive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They did a wonderful job setting up my computer. I’m very happy with their business and their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love The Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech was on time for my appointment, explained everything he was going to do to my computer in a manner I could understand, My computer was returned in the time frame determined. I have used the Geek Squad numerous times, Have never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a fast and good job, as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were able to install software into our home computer, and it is working much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add a few web browsers installed on my MacBook Air. Everything works great. Had to return one time so far for the computer freezing. There again great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They always help me whit my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful, always ready to help, I'm very happy with them service

    I would recommend this to a friend