Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,409 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They always help me whit my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful, always ready to help, I'm very happy with them service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been providing excellent, professional support for many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provided Excellent Technical Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met with your GEEK Squad at the Federal Way, WA Store. They were great! They were able to capture and transfer data from my "crashed hard drive" to a new ASUS computer. They worked quickly and were very helpful to get my new computer up and running, and also tried to repair my old computer. I would definitely recommend them. I had help from Nick, Ayla, Zach and Jordan. The only impediment to our communication was the Best Buy "we are not accepting phone calls at this location" which made their job harder and more complicated. Hire someone to answer the phone, which would help for them AND your customers. Your cost cutting measures is costing you business and puts an unnecessary burden on your staff!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did work on my computer and it was an awesome job that they did. My computer wouldn't download an update and I had tried many times at home. They ended up wiping it and reinstalling everything. It works amazing now no problems with it at all. GREAT JOB GEEK SQUAD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service-very helpful and courteous to the client

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad restore my email app to my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After visiting 3 different A&TT locations with no success, the Geek Squad was able to get the issue resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    professional services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good snd helpful service. I recommend to get services and they can help you with your issues.Very professional team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed the software on my new computer and made sure it ran smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek did a great & fast job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred everything from my desktop & Mac laptop in 1 day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gerk Squad did wonders

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job if installing the necessary software and transferring file from old to new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Set up my new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new laptop & installed Microsoft Home & office in a timely & very courteous professional manner. Great job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best team ever! great service! I wouldn’t take my electronics no where else

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and helpful were able to resolve the problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Joy to work with and were fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my software and Geeks fixed it in just a few minutes. They were very knowledgeable and pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. All questions answered Efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had problems with Geek Squad and have had the service for several years. Very helpful and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an outstanding job of taking care of my issues with the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have an appointment yet the service to replace my laptop hard drive was quick and easy. The Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone on the Geek Squad is alway very polite and even though I am technically challenged, they are always patient with me.

    I would recommend this to a friend