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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1440 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad reset my computer efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the virus from my computer and reset it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly satisfied with the service I received. The attendant was knew what the problem was with my laptop, and recommended the proper equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad software installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed Office 365 on my new Dell laptop that I purchased from Best Buy. So far I am very pleased with the software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MIGHTY THOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is knowledgeable,helpful and very professional.He is attentive and he is very careful on what he is doing to your new bought computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Top of the line service, experts in their field.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my new computer up to par, transferred all my data from my old computer. They cleaned up my old computer and installed windows 10. Very knowledge agents and they do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love4thegeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent downloaded all of my apps for me. Whenever I have a problem, I take my device to the Geek Squad. They have saved me on many occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    New computers were loaded within two days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of all software was far and beyond our expectations. We are absolutely going to be a GEEK SQUAD member for life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of Geek Squad Software Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Everything was done to my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful to go over new laptop able to help with things i needed and things i had or did not need or use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a wonderful job of replacing my battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp omen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that assisted me was fantastic, she knew what she was doing and showed me as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely use Geek Squad services again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the Geek Squad technician was the very best!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    good staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents worked with me on transfer of data and clean up of old computer. very fast turnaround especially with the old thing I gave them to work with, the tech package was money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New processor on wife’s laptop, more memory for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really improved both my laptop and my wife’s laptop. The only reason I didn’t rate them 5 stars as they could not help me with my Microsoft outlook issues

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transferred my information thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad transferred my information from my old computer to my new computer safely and thoroughly, without my ever needing to take it back for any further service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top software installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have computer fixed and software reinstalled. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for taking the time to set up all the software and delete the bloat programs from my new laptop. I so appreciate your knowledge and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Friendly, Helpful, Listened, and Happy. Works Great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did do good job installing my video card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help me a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an opportunity to become a member of Geek. When the right opportunity came in, I purchase the membership and happy that I did. Also recomended to a few of my friends.

    I would recommend this to a friend