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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,409 reviews
  • Rated 5 out of 5 stars

    Love my Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a "Digital Dinosaur" I need all the help I can get and the Geek Squad is super!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transferred my information thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad transferred my information from my old computer to my new computer safely and thoroughly, without my ever needing to take it back for any further service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instaló la batería.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El agente colocó la batería en la laptop Dell y funciona a la perfección.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Transfered info from old to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. Very satisfied with set up of new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the software It is working Doing this fornthe gift card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never thought I could gets apps over to new PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to use PC Mover Ultimate for bring over apps and data but using Total Tech worked wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was awesome! Great service all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, exactly what was needed. Friendly and timely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service...on time...knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer...had my old files transferred...Geeks did a great job as far as transferring and providing on-time and efficient service. Would recommend them any time. WELL DONE !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Outcome Good, Scheduling Questionable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The file transfer process and personal review of work performed prior to leaving the store was great. However, I was originally told that if I purchased the computer first thing in the morning and was willing to wait about 20 or 30 minutes I could leave with the new one ready to go. So I backed up all of my files on the old computer, disassembled it, and off to Best Buy I went. I was there when the store opened. However upon purchase I was told the new computer would not be ready until three to four days later. My not being available on those days pushed me back to having to make another trip the following Saturday. The store is 35 miles away. All in all I'm satisfied. But in my opinion, the overall process was not as managed well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me with my computer and printer explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't remember names

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    female and males are patient attentive highly capable verbally and with hands on help

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Saved a lot of money and hassle. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed software it was up and runnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the software on my laptop I was please with his time and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use the Geek Squad since I purchased a laptop for mg son’s college, but just knowing they’re there to assist me in anything should go wrong is money worth spending. The peace of mind is everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It took a while to activate, but they were conside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did this job of activating my laptop very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of setting an appointment getting my laptop fixed was easy and quick. Service was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad set up our laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scheduled our appointment with the Geek Squad, returned for the appointment, and was notified promptly of the completion.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Computer crash repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad clearly explained what the problem was and what they would have to do to correct it. It was fixed and returned within 37 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great to work with and walked me thru everything i needed to get up and running and transferred all my lap top info to new computer

    I would recommend this to a friend