Customer Ratings & Reviews

the people will fixed my computer did a great job. i have not had any problems with it since they fixed it.

the geek squad install my software on the laptop. On the time frame that worked for me

I have used Geek Squad for several years for my new laptops. They do such a wonderful job. They set it up, install software & remove unnecessary software. Works perfect .

Great service a lot of knowledge electronics always friendly

They were very helpful and set up my computer. I would highly recommend them to anyone.

With Covid 19 causing problems, I have had no problems with the installation of my software on my new laptop. It was ready for me to pickup on the date promised.

Agents installed upgrades to new computer purchase very quickly. Called me when I needed an additional ram as there were only two ports available.

The agents were very helpful and I appreciate them

Very knowledgeable and prompt service. Super nice staff

They were fast and courteous! They were knowledgeable too

fixed cell phone . locked out. had it going in 5 minutes

BEST investment made aside from my computer. Agents are FRANTASTIC - knowledgable, polite, accomodating and always available.

Changed my hard drive... lost my old albums in the process, one drive was a nightmare to get around from.. i completely hate onedrive..... but overall after the install my laptop works better then before.. i did notice damage to my laptop when i received it, i asked about it to the person that helped me but he brushed it off.. i asked for management and nothing was said or done..still hasnt been fixed..

Could not have installed without you. When the installer left , I was fully functional.

Palmer is amazing. He was very thorough and helpful when working with me and my surface pro. I will always request him when I need assistance.

the agents have serviced and helped with problems i have had in past

Right on time and very knowledgeable and friendly!

The two Geek Squad persons with whom I dealt were knowledgeable, helpful, and caring.

Wife need help with her miserable piece of junk iPhone 11. Yes, I hate Apple products, they are unfriendly, frustrating and expensive on top of that. SO, when she has a problem with the phone, laptop, etc. she has to go to the Geek Squad. Fortunately they can deal with Apple and she always leaves the store happy. They reprogram or do whatever is necessary to get the hateful things working again, LOL!

Bought new laptop and was told by sales associate that Geek Squad would take care of transferring all my programs and data from my old unit. However they said they didnt do that when I went to the appointment. I was able to do it myself. I did have some issues setting up certain email addresses in an app that they spent a lot of time trying to figure out with me, at another appointment. Most encounters with them have been good. Still unable to resolve one email problem. They say it is a software issue in windows 11. I like having the Geeks available.