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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,409 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel did an outstanding job in getting my software installed. My laptop works great with this new software. Thank you so much....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was very responsive to my needs and concerns to set up my laptop on that particular day which was January 1rst.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Install WebRoot virus protection & Cleaned up my laptop to run faster!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job transferring all my files from my ole computer tower to the new, they are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and kind service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the Geek Squad in adding and personizing the programs that I commonly use. I worked with two different technicians, and they were both great. They were patient with this old man, and they sincerely answered my questions without making me feel ignorant. I highly recommend the top of the line contract, as it certainly took care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Extraordinaire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed all my data, files, photos and video from my old computer to the new one I purchased from Best Buy. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad helped me a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and effective service, friendly employees and great overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not expert at everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until the most recent issue I would have given the Geek Squad a dozen stars. After a problem with the printer I was switched to various people 3 different times. Finally I was told to bring it in to the store. Once in the store they said it had to be fixed at home to secure wifi. After apologizing for the phone agents giving incorrect information, the agent in the store was able to determine what was the problem and to give directions on how to fix it at home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ... ... lap top " GURU " problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... ... ... Thanks for fixing ... ... lap top problem

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad installed my MacBook software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the software for my new MacBook and also transferred data from my old laptop, saving me a lot of headaches. The service was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with computer set up. Great service and thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Agent cleared out "invisible files"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent cleared out old files from quicken 2017 and installed quicken 2019. I would have spent all week end trying to do this myself. Took less than an hour. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Done In A Timely Manner, Produ mct Handled With Care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation of software for my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed MS Office Set on my computer and made sure that it was going. She also installed Virus Protection on this computer and everything is running well.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They took the time to transfer data from old computer to new and set up was flawless. We love Geek Squad! Your service is exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job loading my software on to my new computer,

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and complete. Done when promised. Tech was very knowledgeable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software installation was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, everything was installed as I was toldd they would be, in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks (Darius & girl ? name) connected all my devices and helped me get started.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed Office 365 remotely. It only took about 15 mins from start to finish.

    I would recommend this to a friend