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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,409 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful with setup and review of our purchases. Do not like when 3rd parties replace Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and cheap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad applied the ram quick and performance was increased by a ton!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad helped set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped set up my new laptop! I was very impressed with the quality help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad workers installed all the software I needed on my new ipad and new solid state drive on my Dell computer. I was disappointed that the issues with my batteries were not caught during that work, so I had to come back two more times to get them fixed. I was also disappointed that I had to order the bios battery myself and then bring in my computer again for installation. I was still getting another message that was finally diagnosed as the big battery on my computer not taking a charge well anymore, thus needing replacement with another order by me and trip in to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew is amazing. Transitioned from a 14 year old Windows desktop to a MacBook Air. Took into consideration two very senior customers; went well beyond what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review on software and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent more than what I anticipated very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Job done Buy Best Technician. They did it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and updated my new computer. I have had a few questions since buying this new device and the members of the Squad were able to answer each one quickly and help me adjust to new technology!

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Installed SW into laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed installation in a quick and effective manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad ALYSSA was extremely helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had questions about activation of Win-10 and install of Office-2019 and "need" for a Microsoft Account. Staffer ALYSSA answered all our before/during/after questions with informative, easy to understand, and professional answers and professional knowledge. We had visited several BestBuy GeekSquad shops around the area and ALYSSA was by far not only the most knowledgeable, but also the most helpful and the most friendly. She treated us like a neighbor, not just an order number. Highly recommend waiting for her in line to get the answers you need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and patient with me and promptly took care of all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squadd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working with TotalTech. Easy process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did the software install and were helpful and courteous to make sure the pc worked

    I would recommend this to a friend
  • Pros mentioned:
    Helpfulness

    Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who helped me out, was very polite and understanding. The agent helped answer all my questions and was very attentive.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    KnightdaleResident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ❤ the Software installation by the Greek Squad took only minutes to install after purchasing the software. Thank you Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Had my laptop ready fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my laptop ready to go and before the time announced. They were curious and helpful when I picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my software quickly and efficiently. They were on tine and are very reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comuter missing wifi/bluetoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take long time , did not help to solve problem , the guys are nice

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek squad installed my software quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my software and updates quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUICK, EFFICIENT, EXPLAINED THINGS WELL. HELPED ME LEARN HOW TO OPEN LAPTOP

    I would recommend this to a friend