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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,409 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very capable and professional as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    2 Thumbs Up For Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to assist me quickly and installed my new drives easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help installing TrendMicro on my new laptop. Unable to help me on the phone which was disappointing. I was told to go to the store. Very satisfied with the service at the store. It was fast and the person I dealt with was very helpful. Solved my problem and gave me some additional tips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stafff on point , kept my computer for a few hours and did all my updates, now my computer runs fast!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    They do good work on computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job transferring information to my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding. The Geek Squad representative was very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and pretty fast to completion. longest part was waiting to be helped

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great best buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service with new computer last fall and it has been very valuable, had a couple of issues with PC and store was helpful with fix

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 1-day service ever on laptop upgrade to new laptop -thanx !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love working with the Geek Squad, really glad we can call in as well and they are always very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thankful for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have our new laptop set up by the Geek Squad. It was completed when promised and the technician provided a tutorial at pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All service was done in a short time and well, thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Grate job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new computer and transferred over from the old computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional, friendly and very helpful in installing and explaining the software I purchased for my Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was great did his job quickly and cleaned up after

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was installed the way they said it would be installed.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad installed my software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. I don’t know too much about how to install softwares and Geek squad installed them for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    new laptop transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transferred all data from old laptop to new one; was able to book appointment quickly and no issues w/ transfer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff fixed my laptop and by having this service I had no out of pocket expenses. Will always renew. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    software install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to transfer data from old laptop to my new laptop and installed software for me.

    I would recommend this to a friend