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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1409 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,409 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Well done rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent restored data from an external hard drive to my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up laptop and explained everything. No problem intalling software when I downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They know what they are doing I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble getting a downloaded program installed but the Greek Squad agent knew exactly how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked on my device and got it working again. Always worth the money to get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done it without the Geek Squad! She was so helpful and answered any questions. She never acted annoyed and seemed to be sincere answering my silly questions. She made me feel comfortable enough to ask anything without feeling dumb!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of installing the software on my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep did an amazing job installing macOS on my 2018 iMac. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything I needed and it was done fast. Very happy with experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Geeks are Great !!!! When I walked in I knew I was in the right spot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my iMac in for repair and they did a great job. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on the install of software on new desktop .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents loaded all software so the transition from the old to the new had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Representative of Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person at the store installed all required software in my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek Squad transferred data from old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having data transferred to new computer was a huge help. Geek Squad friendly and patient. Took time to listen to my questions and answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a time saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved us a lot of time and headaches by installing some of our software for us. What a great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always great to have this protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided. Friendly customer service and great job which is very important to me!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Installed anti virus quickly and Professionally. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software and One-Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad loaded all my software when I purchased the computer. At a later date, a Geek Squad agent helped me understand how my computer works along with One-Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional and quick turnover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew exactly what they were doing and explained it to me in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fix and Update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad worked on my MacBook Pro and did everything they could to find a solution to make it run smoother. They kept me informed throughout the entire process, and even called to discuss different options for needed extras. My laptop is old and they were able to give it some extra life, more than I expected! The monetary price tag was worth every penny! They were all very patient and polite. Great customer service!

    I would recommend this to a friend